Retail Showroom Leader
2 weeks ago
Opportunity Overview:
As a pivotal member of Indochino, you will be stepping into a dynamic and expanding organization. Since its inception in 2008, Indochino has been revolutionizing the retail landscape by providing stylish, perfectly tailored, and personalized apparel on a large scale. In the role of Showroom Manager, you will enjoy a competitive salary along with a range of enticing benefits:
- A generous allowance for suiting, ensuring you represent our brand with pride.
- Comprehensive benefits package, including co-shared Medical and Dental coverage.
- Engaging team-building activities and competitions, fostering a connected and collaborative environment.
- Annual Showroom Manager Conference, an excellent opportunity to network with fellow managers across North America.
- Significant growth potential – if you possess ambition and the requisite skills, you will have the opportunity to advance as we expand.
- Compensation range: $60,000 to $75,000
Key Responsibilities:
In the capacity of Showroom Manager, you will have the chance to drive and develop your showroom as if it were your own enterprise.
- Oversee all operational aspects within the showroom to ensure sustainable financial growth, including payroll management, performance metrics, and business development.
- Coordinate, monitor, and execute client appointments effectively.
- Lead, mentor, and manage all showroom personnel, including Indochino staff assisting in the showroom.
- Enhance new client appointment numbers through collaboration with the marketing team, aiming to expand the VIP customer base.
- Manage vendor relationships with local tailoring services.
- Support marketing initiatives for events or additional client activities in the showroom and represent Indochino at local public relations events.
- Ensure product merchandising provides clients with an exceptional Indochino experience, maximizing both Average Order Value (AOV) and conversion rates.
- Collaborate with Client Service to enhance client experiences and relay feedback for operational improvements.
- Propose innovative ideas, initiatives, and enhancements to existing functions, taking full control of showroom operations.
- Contribute to scaling retail efforts by sharing best practices.
Qualifications:
- Experience in Retail Management, preferably with prior experience running a store.
- Confidence in making critical business decisions.
- Driven by sales and performance metrics.
- Ability to execute tasks autonomously while adhering to timelines and expectations.
- Strong market connections that facilitate future business opportunities and local brand awareness.
- Exceptional leadership and people management capabilities.
- Outstanding written and verbal communication skills.
- Self-motivated with a strong solution-oriented mindset.
- Ability to maintain composure under pressure and lead a team in high-energy situations.
- Proficient in multitasking and managing time independently.
- Adaptability to changing work demands.
- Strong proficiency in iOS-based applications and products.
- Advanced skills in Excel and other Microsoft Office programs.
- Availability to work on weekends.
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