Retail Store Supervisor

2 weeks ago


Boston, Massachusetts, United States Fjällräven Full time
Job Overview

Are you an enthusiastic leader in the retail sector? Join our Fjällräven team as we expand our presence.

WHAT WE PROVIDE

Fjällräven offers a range of benefits, including:

  • 401(k) plan with employer contributions
  • Financial wellness initiatives
  • Generous Paid Time Off
  • Comprehensive medical, dental, and vision insurance for full-time employees
  • Discounts on products and invitations to outdoor events
  • A commitment to sustainability

This keyholder position offers a competitive wage range.

ROLE SUMMARY

As a retail ambassador, you will embody Fjällräven's core principles:

  • Nature - Connecting individuals to the outdoors and safeguarding our planet
  • Economy - Innovating durable, high-quality merchandise
  • Society - Upholding responsible corporate practices
  • Wellbeing - Valuing individuals and fostering personal growth

This is a full-time supervisory position within our retail environment, reporting directly to the Store Manager.

KEY RESPONSIBILITIES

Oversee daily operations and enhance customer experiences. Ensure that store performance aligns with our core values. Support training initiatives and adherence to company policies.

Your Responsibilities Include:

  • Managing daily store operations, including opening and closing tasks
  • Guiding customers through product education and demonstrations
  • Representing the brand and its values
  • Processing retail transactions
  • Restocking merchandise and assisting with deliveries
  • Maintaining a tidy store environment
  • Collaborating to ensure a positive shopping experience for guests

WHO WE SEEK

Qualifications:

  • Excellent communication skills and a strong customer service orientation
  • Dependability, patience, and kindness
  • Proactive and action-oriented mindset
  • Commitment to continuous learning, including adapting to new technologies
  • Passion for sustainability and outdoor activities
  • Flexibility in scheduling to meet seasonal and business demands
  • Previous experience in retail or customer service is preferred

ABOUT FJÄLLRÄVEN

Since our inception, Fjällräven has dedicated itself to connecting people with nature. We create high-quality gear that facilitates outdoor adventures and organize events that encourage engagement with the environment and sustainability.

Join us in our mission to make nature accessible for everyone.

Fenix Outdoor is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities and strive to create a safe, fair, and welcoming environment for all employees.



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