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Retail Operations Leader for Mountain Apparel

2 months ago

Boston, Massachusetts, United States Stio Full time
Job Overview

ABOUT STIO

Stio is a premier mountain apparel brand dedicated to crafting, developing, and marketing high-quality, functional, and innovative clothing that embodies the essence of the mountain lifestyle. Our headquarters are located in Jackson, Wyoming, with additional teams in Salt Lake City, UT, and Denver/Boulder, CO. We draw inspiration from the breathtaking Teton Range and offer our products through various channels, including our ten Mountain Studio retail locations.

YOUR ROLE

The Mountain Studio Manager (MSM) serves as the performance and team leader for our retail location. Key responsibilities include driving sales, ensuring profitability, and delivering an outstanding customer experience that aligns with the Stio brand. The MSM is accountable for creating and achieving budget goals for revenue and operational costs, adjusting procedures and staffing as necessary. In collaboration with marketing and merchandising teams, the MSM develops strategies to engage the local community and foster a welcoming environment in the Mountain Studio.

The MSM reports directly to the Retail Area Manager.

YOUR RESPONSIBILITIES

  • Design and implement an exceptional retail atmosphere for customers and the community.
  • Motivate and guide the team on the sales floor while actively participating in daily operations.
  • Develop your associate manager and oversee full-time, part-time, and seasonal staff.
  • Forecast and manage the store's financial performance, including revenue and expenses.
  • Proactively execute plans to achieve monthly, quarterly, and annual objectives.
  • Implement strategies to attract new customers and enhance brand presence in the market.
  • Plan and execute visual merchandising and marketing initiatives.
  • Act as the liaison between the store team and corporate leadership.
  • Manage scheduling and availability to ensure consistent leadership presence.
  • Collaborate with a Part-Time Retail Marketing Coordinator to support local marketing efforts.

YOUR SKILLS AND EXPERIENCE

  • High school diploma or GED required; Bachelor's or associate degree preferred.
  • Proven retail leadership and management experience with a minimum of 2 employees.
  • Experience in team building and community engagement in new markets.
  • At least 5 years of experience in retail operations.
  • Commitment to fostering an inclusive and supportive environment for all customers and staff.
  • Experience in budget forecasting and inventory management.
  • Strong visual merchandising skills.
  • Exceptional customer service, organizational, and leadership abilities.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills, capable of engaging with teams at all levels and within the community.
  • Proficiency in Microsoft Office required; Google Suite preferred.
  • Alignment with our mission, vision, and values.

COMPENSATION AND BENEFITS

  • Annual salary range of $68,000 to $80,000 based on experience.
  • Comprehensive medical, dental, and vision plans.
  • 401K plan with company match.
  • Generous paid time off policies.
  • Annual gear allowance.
  • Wellness benefits.
  • Employee discounts and industry perks.
  • Employee Assistance Program.
  • Company-paid long-term disability insurance.
  • Physical requirements include the ability to move around the retail space for extended periods and lift items up to 50 lbs.

This job description is intended to provide a general overview of the responsibilities and qualifications for the position. It is not an exhaustive list of all duties, skills, or working conditions associated with the role. Stio is an equal opportunity employer, welcoming applicants from diverse backgrounds, including minorities, BIPOC, LGBTQ+, veterans, and individuals with disabilities.