Retail Operations Supervisor

1 week ago


Boston, Massachusetts, United States Fjällräven Full time
Job Overview

Are you an enthusiastic leader in the retail sector? Join our Fjällräven family

WHAT WE PROVIDE

Fjällräven offers a range of benefits for our team members:

  • 401(k) plan with employer contributions
  • Financial wellness initiatives
  • Generous Paid Time Off
  • Comprehensive medical, dental, and vision insurance (for full-time employees)
  • Employee discounts on products and access to outdoor events
  • Commitment to sustainability

The compensation for this keyholder position ranges from $17 to $21 per hour.

ROLE RESPONSIBILITIES

As a vital member of our dynamic team, you will embody Fjällräven's core principles:

  • Nature - Fostering a connection to the natural world and advocating for environmental protection
  • Economy - Creating innovative, durable products
  • Society - Upholding strong corporate citizenship
  • Wellbeing - Valuing individuals and promoting personal growth

This is a full-time supervisory position within our retail environment, reporting directly to the Store Manager.

KEY DUTIES

Your main responsibilities will include:

  • Overseeing daily operations and enhancing customer experiences
  • Ensuring store performance aligns with our core values
  • Facilitating training and adherence to company policies

Specific tasks include:

  • Managing daily store operations, including opening and closing
  • Guiding customers through product education and demonstrations
  • Representing the brand and its values
  • Processing retail transactions
  • Restocking merchandise and assisting with deliveries
  • Maintaining a tidy store environment
  • Collaborating to create a positive shopping experience for guests

WHO WE SEEK

Qualifications for this role include:

  • Excellent communication skills and a customer-centric approach
  • Dependability, patience, and kindness
  • Proactive and quick to act
  • Commitment to continuous learning, including new technologies
  • Passion for sustainability and outdoor activities
  • Flexibility in scheduling based on business needs
  • Previous experience in retail or customer service is preferred

ABOUT FJÄLLRÄVEN

Since our inception, Fjällräven has dedicated itself to connecting individuals with nature. We design high-quality, durable gear that enhances outdoor experiences. Our initiatives promote outdoor engagement and sustainability. Become part of our legacy of making nature accessible to all.

Fenix Outdoor is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities and strive to create a safe, fair, and welcoming environment for all employees.



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