Business Development Specialist
4 weeks ago
As a Business Analyst at Inspira Financial, you will play a critical role in driving business outcomes and delivering exceptional customer experiences. You will be responsible for specification, prioritization, implementation, and acceptance of issues and product features in an agile environment.
Key Responsibilities:- Tracks and regularly shares progress with stakeholders on open issues, and feature requests
- Synthesizes feature requests and collaborates with product owners to include the requests into product roadmaps
- Identifies and spearheads opportunities to improve support procedures and tracks metrics to reduce the cycle time for issue resolution
- Contributes to user stories and provides voice of the customer context for the issues and change requests reported by internal and external clients
- Grooms backlog and ensures that stories are ready for development
- Monitors and reports KPIs on product quality and issue turnaround times
- Collaborates with various business lines and technology to analyze needs, constraints, risks, and alignment with organizational strategy and priorities
- Works in partnership with the team and stakeholders to employ Agile methods, processes, tools, and metrics to deliver value, including ongoing product backlog refinement, and release planning
- Regularly assesses features and costs to determine priorities for the team
- Responsible for accepting product deliverables and providing guidance to the implementation teams
- Bachelor's degree in Finance, Business Administration, Information Technology, Product Development or related field
- 2-4 years of applicable experience
- Strong communication, facilitation and interpersonal skills to connect and engage with the team, facilitate discussions, negotiate with the business, and resolve conflicts
- Solid analytical skills, creative problem-solving skills, and high attention to detail
- Background in Financial Services and Fintech strongly preferred
- Working knowledge with Cloud-based applications and APIs, DevOps, Agile methodologies (Scrum or Kanban)
- Working knowledge of Agile practices and ceremonies such as iterative development, incremental delivery, sprint planning, backlog grooming, retrospectives, burn down metrics, velocity and task definition
- Ability to handle multiple issues simultaneously
- Knowledge of technical concepts and architectural principles to drive scalable solutions
At Inspira Financial, we provide health, wealth, retirement, and benefits solutions that strengthen and simplify the health and wealth journey. With more than 7 million clients, representing over $62 billion in assets, Inspira works with thousands of employers, plan sponsors, recordkeepers, TPAs, and other institutional partners - helping the people they care about plan, save, and invest for a brighter future.
We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In's 2023 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards.
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