Telecommunications Relationship Manager

6 days ago


Cleveland, Ohio, United States Zentro Full time
Job Description
Zentro is a refreshing alternative to the usual suspects, empowering our customers with remarkably fast, exceptionally reliable Internet service, delivering it with unbeatable 99.99% uptime and uncommonly responsive customer support. As a Regional Account Manager, you will play a pivotal role in ensuring the satisfaction and retention of our high-value property clients, establishing and maintaining strong relationships with property managers, acting as a consultative resource, addressing and resolving issues, and strategically managing contract renewals.

Key Responsibilities:
  • Develop and implement strategies to enhance client relationships and increase revenue growth.
  • Act as the primary point of contact for property managers to address and resolve any service-related requests promptly and effectively.
  • Work closely with the sales team to ensure timely contract renewals, maximizing revenue and client retention.
  • Maintain clear and consistent communication with property managers to keep them informed of updates, promotions, and new services that may benefit their properties.
  • Prepare regular reports on client engagement, issue resolution, and contract renewals to provide insights for strategic decision-making

Benefits
We offer a comprehensive benefits package, including health, dental, and retirement plans, opportunity to work with a dynamic team in a growing industry, and ongoing training and professional development opportunities. The estimated annual salary range is $80,000 - $120,000, depending on experience.

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