Customer Service Representative

7 days ago


Monteagle, Tennessee, United States Apex Ventures Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Cleaning Staff at Apex Ventures. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and inviting store environment, and ensuring a seamless shopping experience for our customers.

Key Responsibilities:

  • Cash Handling: Accurately process customer transactions, manage cash register, and maintain a secure and organized cash handling area.
  • Store Maintenance: Ensure the store is clean, tidy, and well-maintained, including the cash handling area, stockroom, and customer areas.
  • Stock Management: Receive and stock merchandise, rotate stock, and maintain a well-organized stockroom.
  • Customer Service: Provide exceptional customer service, respond to customer inquiries, and resolve any issues in a professional and courteous manner.

Requirements:

  • Commercial Experience: Previous experience in a retail or customer-facing role, preferably in a sales or customer service environment.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Teamwork: A strong team player with a positive attitude, able to work collaboratively with colleagues to achieve sales and customer service goals.
  • Adaptability: Willingness to learn new skills, adapt to changing situations, and take on additional responsibilities as needed.


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