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Customer Service Representative

2 months ago

Monteagle, United States Pilot Company Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our restaurant team, you will be responsible for providing exceptional service to our guests, ensuring a clean and welcoming environment, and maintaining a high level of productivity.

Key Responsibilities
  • Provide Excellent Guest Service
    • Ensure that every guest has a positive experience by providing fast, friendly, and clean service.
  • Maintain a Clean and Organized Environment
    • Keep the restaurant clean and organized, including the dining area, kitchen, and restrooms.
  • Operate Cash Registers and Manage Inventory
    • Accurately process sales transactions and manage inventory levels to minimize waste and ensure adequate stock.
  • Work as Part of a Team
    • Collaborate with other team members to achieve sales goals and maintain a positive work environment.
Requirements
  • Excellent Communication and Interpersonal Skills
    • Ability to effectively communicate with guests, team members, and management.
  • Basic Math Skills and Attention to Detail
    • Ability to accurately handle cash and operate a point-of-sale system.
  • Ability to Work in a Fast-Paced Environment
    • Ability to work in a fast-paced environment and adapt to changing situations.
  • Availability to Work a Flexible Schedule
    • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
What We Offer
  • Competitive Pay and Benefits
    • Competitive hourly rate and opportunities for advancement.
  • Opportunities for Professional Growth
    • Training and development opportunities to help you grow in your career.
  • A Fun and Supportive Work Environment
    • A positive and supportive work environment with a team-oriented culture.