Executive Director, Senior Client Partner

2 days ago

Denver, Colorado, United States NTT DATA Full time
Job Title: Executive Director, Senior Client Partner

We are seeking a highly experienced Executive Director, Senior Client Partner to join our team in Denver, Colorado. As a key member of our Public Sector West Launch team, you will be responsible for driving revenue growth and expanding our engagements within the public sector in the West region.

Key Responsibilities:
  • Lead multiple accounts revenue & gross margin growth, targeting $10-15M
  • Develop a deep understanding of the public sector landscape in the region to create and drive effective account strategies
  • Leverage Sales support, ensure clear GTM messaging across accounts
  • Develop and maintain strong relationships with client executives, acting as a trusted advisor and strategic partner
  • Drive revenue growth by identifying upselling and cross-selling opportunities, working closely with clients to understand their evolving needs and aligning our offerings accordingly
  • Monitor project progress, proactively identifying and addressing any risks or issues that may impact delivery
  • Foster a culture of continuous improvement, driving operational efficiency and implementing best practices for client engagement
  • Act as a liaison between clients and internal teams, effectively communicating client requirements, managing expectations, and ensuring alignment throughout the project lifecycle
  • Conduct regular business reviews with clients, analyzing performance metrics, identifying areas for improvement, and proposing solutions to enhance client satisfaction and retention
Requirements:
  • 8+ years of experience in consulting, agency or IT services industries account management, with a substantial portion dedicated to the public sector
  • 8 years of experience in one or more of the following areas: strong technology solution definition and delivery in a consulting role; account management and business development experience in the services industry; and depth in one or more vertical industries
  • 8+ years of experience leading and managing matrixed teams to successful outcomes
Preferred Skills:
  • Strong track record of driving revenue growth and achieving targets in a similar role, with experience in identifying and closing upselling and cross-selling opportunities
  • Excellent leadership skills, with the ability to oversee and inspire multiple teams, fostering a collaborative and high-performance work environment
  • Exceptional communication and presentation skills, with the ability to engage and influence client executives, sales teams, and internal stakeholders
  • Solid understanding of software development processes, methodologies, and best practices

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity.

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