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Collision Management Professional

1 month ago

Portland, Oregon, United States Caliber Collision Centers Full time
Career Opportunity:

Caliber Collision Centers is seeking a skilled Collision General Manager to oversee the daily operations of our service center. This individual will be responsible for ensuring the highest level of customer satisfaction, while also driving business growth and profitability.

Key Responsibilities:
  • Recruit, develop, and retain top talent to drive business success
  • Monitor and analyze financial performance metrics to identify opportunities and trends
  • Ensure center teammates are repairing vehicles thoroughly, safely, and profitably in accordance with Caliber's Standard Operating Procedures (SOP) and industry guidelines
  • Develop and implement strategies to improve customer satisfaction and loyalty

Requirements:
  • 3+ years of collision management experience
  • Valid driver's license and eligibility for company insurance
  • Advanced understanding of collision estimatics and prior experience with CCC1
  • Ability to provide exceptional customer service and lead a high-performing team

About Caliber Collision Centers:

Caliber Collision Centers is a leading provider of collision repair services, with over 1700 centers nationwide. We offer a comprehensive range of services, including collision repair, auto glass replacement, and mobile diagnostic scanning. Our team of over 30,000 teammates is committed to delivering exceptional customer service and restoring the rhythm of our customers' lives.

We are an equal opportunity employer and welcome applications from diverse candidates.

If you are a motivated and results-driven professional looking for a challenging opportunity, please submit your application.