Multifamily Property Manager

3 weeks ago

Portland, Oregon, United States Guardian Management Full time
Job Description

Guardian Management is seeking a highly organized and professional Assistant Property Manager to join our team. As a key member of our property management team, you will be responsible for assisting the Community Manager with the day-to-day operations of our multifamily properties.

The ideal candidate will have a minimum of one year of experience in multifamily property management and a strong understanding of affordable housing programs. You will be responsible for coordinating with other property staff and vendors to provide excellent customer service to our residents, maintaining excellent curb appeal, and ensuring timely compliance with all government and property program requirements.

We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional service to our residents, we encourage you to apply.

Key Responsibilities:

  • Assist the Community Manager with day-to-day operations of the property
  • Coordinate with other property staff and vendors to provide excellent customer service
  • Maintain excellent curb appeal and ensure timely compliance with government and property program requirements
  • Collect and document all revenues following lease obligations of tenants and Guardian's policies on accounts receivable
  • Complete move-in/move-out paperwork with residents
  • Collect delinquent accounts according to legal guidelines and communicate with accounting department to ensure accuracy of rent roll and accounts receivable
  • Under the direction of the Community Manager, coordinate and administer the day-to-day leasing activities such as touring potential residents, completing guest cards, maintaining and updating the property's wait list, following-up with applicants, reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, and updating property traffic information in reports and property management databases
  • Purchase goods/services/supplies as directed by the Community Manager and input invoices for into the property management system (Yardi Voyager)
  • Work with Community Manager and Maintenance Staff to coordinate requests for repairs and maintenance, regularly inspect property and vacant apartments and coordinate the work and schedules of property vendors
  • Follow confidentiality guidelines for all resident, property, owner, and Guardian information at all times
  • Accurately record time worked, adhere to time keeping guidelines including approving site staff time records on a daily basis. Liaison with corporate departments to provide a team approach to the management of the property
  • Establish and maintain collaborative working relationships between departments and with coworkers
  • Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations

Requirements:

  • High school diploma or GED
  • A minimum of one year of experience in multifamily property management
  • Affordable property management experience, preferred
  • Strong customer service skills
  • Excellent attention to detail and organizational skills
  • Strong mathematical skills
  • Possess strong technology, internet and general computer use skills and willingness to learn new programs as needed
  • Ability to speak, read and write in English
  • Ability to communicate effectively and in a timely manner; both verbally and in writing
  • Able to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required

Guardian Management

Guardian Management is a developer, owner, and operator of multifamily properties, providing innovative real estate solutions dedicated to community and housing for all. Based in the Pacific Northwest, our customer-focused team is committed to supporting and lifting the communities we serve. Since 2002, Guardian has developed or acquired 11,000 multifamily units and 350,000 square feet of commercial space. With more than 400 team members, our management portfolio consists of 125 communities across four states.

The Guardian Experience

Property Management is our strength. People have always been our passion. We are proud to have been recognized through employee surveys as a Top Workplace employer in 2022 and 2023. Our team is, and has always been, actively engaged in superior real estate management and enhancing the communities in which we live and work. The company is also an active contributor to a variety of housing and education causes, and in 2023, Guardian was named the Top Philanthropic organization for medium-size companies in its headquarters region. In this economy, companies come and go. As a third-generation, family owned firm, Guardian's growth and stability has evolved the company into a leading Pacific Northwest real estate management and investment firm.

AAP/EEO Statement

This institution is an equal opportunity provider and employer.

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