Guest Services Representative

2 weeks ago


Richardson, Texas, United States Excel Human Resource Services Full time

Excel Human Resource Services specializes in connecting top talent with leading companies across various sectors.

Explore our current job openings and take a moment to complete our straightforward online application. Be sure to attach your resume for consideration.

Position Title: Front Desk Agent

Department: Retail

Function: Customer Service

We are seeking a dedicated individual to fill the role of Front Desk Agent at a newly established hotel. Our brand values uniqueness, and we are looking for individuals who are friendly, approachable, service-oriented, and technologically adept.

Position Overview:

The Front Desk Agent is responsible for ensuring a positive experience for guests, particularly during the check-in and check-out processes.

Key Responsibilities:

  • Provide guests with information regarding hotel policies, services, and amenities.
  • Assist guests with inquiries and requests, including local area information.
  • Process room sales for walk-in guests.
  • Manage reservation details in the hotel management system.
  • Handle guest account charges and payments.
  • Make necessary adjustments to guest accounts as required.
  • Communicate room status and availability to housekeeping staff.
  • Address and resolve guest complaints effectively.
  • Operate the hotel’s switchboard or PBX system.
  • Maintain cleanliness of the front desk area.
  • Keep daily logs and records.
  • Balance cash drawers and complete shift work accurately.

Note: Previous experience in a hotel environment is preferred. Proficiency with computer systems is essential.

© 2021 Excel Human Resource Services



  • Richardson, Texas, United States Excel Human Resource Services Full time

    Excel Human Resource Services is dedicated to connecting exceptional talent with leading companies across various sectors. Explore our current job openings and take a moment to complete our straightforward online application. Remember to upload your resume for consideration. Position Title: Front Desk Agent Department: Retail Function: Customer Service We...


  • Richardson, Texas, United States Excel Human Resource Services Full time

    Excel Human Resource Services is dedicated to connecting top talent with exceptional opportunities across various industries. Explore our current job openings and submit your application online, ensuring to include your resume. Position Title: Front Desk Agent Department: Retail Function: Customer Service We are seeking a dynamic individual to fulfill the...


  • Richardson, Texas, United States Midas Hospitality Full time

    Element - Richardson Location: Richardson, TX, USA Employment Type: Part Time or Full Time Benefits: Medical, dental, vision; personal days; 401K plan with company match; $50 transportation allowance Position Overview: Midas Hospitality is in search of an enthusiastic Guest Services Representative to be part of the newly established Element in Richardson,...


  • Richardson, Texas, United States Midas Hospitality Full time

    Part-Time Evening Front Desk Representative - Element: Richardson, TX Midas Hospitality has been recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter), achieving notable rankings in various categories including talent and diversity. Embark on Your Career with Midas Hospitality: Midas Hospitality is in search of an enthusiastic Front...


  • Richardson, Texas, United States Midas Hospitality Full time

    Part-Time Front Desk Representative - Element Hotel Midas Hospitality has been recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter), ranking highly for talent, diversity, and inclusion. Overview of the Role: Midas Hospitality is looking for an enthusiastic Front Desk Representative to manage guest interactions at the Element hotel....


  • Richardson, Texas, United States ABM Industries Full time

    Job Summary The Valet Parking Attendant provides exceptional guest services by ensuring the safe and efficient handling of vehicles. Key Responsibilities: • Coordinate traffic flow to minimize congestion and optimize parking capacity. • Communicate parking procedures, information, and directions clearly and effectively with guests, ensuring a seamless...


  • Richardson, Texas, United States Aramark Full time

    About the RoleWe are seeking a highly skilled and customer-focused Dietary Service Representative to join our team at Aramark. As a key member of our food service team, you will play a vital role in providing exceptional patient support and ensuring the highest level of customer satisfaction.Key ResponsibilitiesProvide patient support via phone and software...


  • Richardson, Texas, United States Alamo Drafthouse Full time

    Compensation Range: $20.00 Plus Tips As a Guest Services Attendant, you will be responsible for providing exceptional service to our theater patrons and acting as their primary contact for various functions within the venue. This includes assisting with check-in, guiding guests to their theaters, addressing inquiries at the Concierge desk, taking and...


  • Richardson, Texas, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Restaurant Team MemberWe are seeking a skilled and friendly individual to join our team as a Restaurant Team Member at Domino's Pizza LLC.Provide exceptional customer service and create a positive experience for every guestOperate our technology and Point of Sales System to take customer orders accurately and efficientlyMaintain a clean...

  • Team Member

    5 days ago


    Richardson, Texas, United States 1216 - Dave's Hot Chicken - Richardson Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Team Member to join our team at 1216 - Dave's Hot Chicken - Richardson. As a Team Member, you will be responsible for providing exceptional guest service, maintaining a clean and safe environment, and working collaboratively with our team to achieve our goals.Key ResponsibilitiesProvide prompt...


  • Richardson, Texas, United States ReqRoute Inc Full time

    Job Title: Customer Service RepresentativeLocation: Richardson, TXPay Rate: $14/hr W2Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at ReqRoute Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Provide customer...


  • Richardson, Texas, United States TEKsystems Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling routine transactions, and resolving customer complaints in a timely and professional manner.Key ResponsibilitiesHandle...


  • Richardson, Texas, United States Chewy Full time

    About ChewyChewy is a leading e-commerce company that specializes in pet products and services. We are committed to delivering an exceptional customer experience and building a culture of innovation and excellence.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Customer Service team as a Customer Service...


  • Richardson, Texas, United States University of Texas at Dallas Full time

    About the RoleThe University of Texas at Dallas is seeking a highly skilled and experienced Customer Service Supervisor to join our team. As a key member of our front of house team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience for all visitors.Key ResponsibilitiesSupervise...


  • Richardson, Texas, United States Dynamic Access LLC Full time

    Job DescriptionJob Title: Dispatcher - Customer Service RepresentativeJob Summary:We are seeking a highly skilled and organized Dispatcher - Customer Service Representative to join our team at Dynamic Access LLC. As a Dispatcher - Customer Service Representative, you will be responsible for answering customer calls, scheduling and coordinating all service...


  • Richardson, Texas, United States Insight Global Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Client Service Representative to join our team at Insight Global. As a key member of our client-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesProvide prompt and...


  • Richardson, Texas, United States GAINSCO Full time

    About the RoleGAINSCO is seeking a dedicated and customer-focused Agency Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support through various communication channels.Key ResponsibilitiesProvide quality customer service by assisting customers, establishing...


  • Richardson, Texas, United States Sonic Automotive Full time

    Company OverviewSonic Automotive is a leading name in the automotive sector, recognized for our commitment to excellence and integrity. We prioritize the well-being of our customers and the professional growth of our employees. Our culture is built on respect, teamwork, and the pursuit of continuous improvement.Role OverviewThe Service BDC Associate plays a...


  • Richardson, Texas, United States ReqRoute Inc Full time

    Job Title: Bilingual Customer Service Representative Pay Rate: $23/hr on W2 Bilingual Spanish/English required. Job Overview: Key Responsibilities: Handle both outbound and inbound communications with clients facing financial difficulties. Develop strategies to assist clients in bringing their accounts up to date. Facilitate payment processing for...


  • Richardson, Texas, United States GEICO Full time

    Job Summary:GEICO is seeking a highly skilled Bilingual Customer Service Representative to join our team in Richardson, TX. As a key member of our customer service team, you will be responsible for providing exceptional service to our policyholders, answering billing questions, making policy changes, and providing recommendations.About the Role:This is an...