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Dietary Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Dietary Service Representative to join our team at Aramark. As a key member of our food service team, you will play a vital role in providing exceptional patient support and ensuring the highest level of customer satisfaction.
Key Responsibilities- Provide patient support via phone and software systems, responding to customer inquiries and resolving issues in a timely and professional manner.
- Serve as a liaison to other departments, communicating effectively to ensure seamless patient meal services.
- Maintain a thorough understanding of therapeutic diets and ensure accurate meal orders are processed.
- Work closely with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition and maintain the highest level of customer satisfaction.
- Adhere to ARAMARK's standards of operation, maintaining confidentiality, safety, and dignity of each customer.
- Previous customer service and/or call center experience preferred.
- Experience in food service, as a dietary clerk, or in a related field preferred.
- Ability to communicate fluently in the English language, bilingual or multilingual a plus.
- Comfort with using technology, including web-based software, keyboard, and telephone headset.
- Typical typing of 35-45 wpm.
Aramark is a leading provider of food and facilities services, serving millions of guests every day. We are committed to delivering exceptional service and creating a positive impact for our employees, customers, and communities.
