Hotel Operations Director

4 days ago


Des Moines, Iowa, United States Marriott Full time
Job Summary

As a key member of the Marriott Hotels team, the Director of Hotel Operations will be responsible for leading the strategic direction of the hotel's operations, ensuring seamless execution of business strategies, and driving revenue growth. This role requires a strong leader who can motivate and inspire a team to deliver exceptional guest experiences.

Key Responsibilities
  • Develop and implement operational strategies aligned with the brand's business objectives
  • Lead a team of department heads to achieve revenue growth, improve guest satisfaction, and maximize financial performance
  • Monitor and analyze service issues, identifying trends and making data-driven decisions to drive improvement
  • Collaborate with hotel management to develop and execute operational plans, ensuring alignment with brand standards
  • Champion the brand's service vision, ensuring alignment amongst hotel leadership teams
Requirements
  • 2-year degree in Business Administration, Hotel and Restaurant Management, or related major; 4 years of experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
  • OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years of experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
What We Offer

Marriott Hotels offers a competitive salary range of $114,000 to $146,000 annually, a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off, life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account, flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits.

Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in treating guests exceptionally by taking care of our associates.



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