Divisional Director of Operations
2 days ago
Bickford Senior Living is seeking a seasoned leader to join our team as a Divisional Director of Operations. As a key member of our senior leadership team, you will be responsible for driving the culture and performance of our division of branches within Bickford's portfolio.
Key Responsibilities:- Supervise and direct Branch leaders within the assigned Division, ensuring excellent resident care, engagement, and financial performance.
- Build and maintain strong working relationships with the management team, staff, and residents.
- Attract, retain, and develop top talent within the Branch, ensuring that the branch is scheduled and staffed appropriately meeting all local/state regulatory requirements.
- Recruit and hire high-quality and engaged staff, ensuring they are appropriately trained and developed to meet the needs of residents.
- Drive sales in collaboration with the Branch Sales Leader to ensure the Branch meets necessary occupancy and net operating income (NOI) targets.
- Ensure buildings, grounds, and property are in good order in partnership with support and the corporate office.
- Enforce current Company policies and procedures, ensuring that the Branch is also in congruence with local, state, and federal guidelines.
- Proven reputation for management and leadership excellence with multi-site management and healthcare experience.
- Successful demonstration of strong marketing and sales skills with a deep understanding of the local market.
- Proven ability to build relationships within the community.
- Senior Living experience along with knowledge of state-specific assisted living regulations.
- Strong understanding of budgets, general business, and financial skills.
- Basic knowledge of computers, including Microsoft Word and Excel.
- Strong interpersonal and communication skills, including a proficient clear, concise, and compelling oral and written communication.
- A valid driver's license and a driving record consistent with Bickford's insurance carrier guidelines.
Bickford Senior Living is a community of caregivers who are dedicated to enriching the happiness of our residents. We pride ourselves in the family environment that is the foundation on which Bickford has served thousands of residents and employees throughout the years. At Bickford, you will make a difference every day, be part of a uniquely supportive community, and ignite your potential.
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