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Front Desk Associate

2 months ago

Glen Mills, Pennsylvania, United States Merril Gardens Full time

Job Summary:

Merrill Gardens is seeking a highly skilled and customer-focused Receptionist to join our team at our Glen Mills, PA location. As a Receptionist, you will be the first point of contact for our residents, families, and visitors, providing exceptional customer service and administrative support to ensure a seamless experience.

Key Responsibilities:

  • Greets all visitors and provides a warm and welcoming atmosphere.

  • Answers and directs phone calls in a professional and courteous manner.

  • Maintains the front office area in a neat and organized manner, ensuring a clean and safe environment for all.

  • Provides administrative support to all departments as needed, including data entry, filing, and other tasks.

Requirements:

  • High School diploma or equivalent required.

  • Two years of experience as a receptionist or in a customer-facing role preferred.

  • Minimum of one year of customer service experience required.

  • Prior multi-line phone experience a plus.

What We Offer:

  • Competitive pay and benefits package.

  • Opportunities for advancement and professional growth.

  • Company-sponsored training and development programs.

  • A rapidly growing company with a strong commitment to customer service and resident satisfaction.

About Us:

Merrill Gardens is a privately-owned family company with a proud history of success in the senior living industry. We are dedicated to providing an inspiring environment for our residents, families, and team members, where every life is defined by the possibilities.

Equal Opportunity Employer:

Merrill Gardens is an equal opportunity employer and welcomes applications from diverse candidates.