Hotel Night Auditor

3 weeks ago


Glen Mills, Pennsylvania, United States Residence Inn Philadelphia Glen Mills Full time

We are seeking a detail-oriented Night Auditor to join our team at Residence Inn Philadelphia/Glen Mills. The ideal candidate will have a strong focus on financial accuracy, excellent communication skills, and a passion for delivering exceptional customer service.

Responsibilities:
  • Produce and distribute daily, weekly, and monthly reports to hotel management and department heads.
  • Perform additional bookkeeping, administrative, and accounting procedures as required.
  • Verify, audit, and reconcile all financial records, including room charges, cash drawer activity, credit card transactions, and final bill preparation.
  • Ensure all guests have an exceptional experience at the property.
  • Execute front desk clerk duties as required, including processing reservations and check-ins, delegating housekeeping and security requests, responding to guest inquiries, and resolving guest complaints as needed.
Qualifications:
  • Proficiency with computers is required; experience with reservation and accounting software is desired.
  • Front desk clerk duties, guest services, night auditor, or previous hospitality experience is preferred but not required.
  • Requires a flexible schedule that allows for overnight shift hours.
  • Great communication and excellent customer service skills are required.
  • Some college is preferred but a high school diploma or equivalent is required.


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