Customer Experience Ambassador

1 week ago


Los Angeles, California, United States GHP Management Full time
Customer Care Specialist

As a Customer Care Specialist at GHP Management, you will play a vital role in creating an exceptional living experience for our residents. Your primary responsibility will be to serve as the first point of contact for all resident interactions, ensuring a professional and friendly demeanor at all times.

Key Responsibilities:
  • Act as the first level of contact for all resident inquiries, service requests, and concerns.
  • Create a sense of community and deliver an outstanding living experience for residents.
  • Resolve conflicts and provide recommended alternative solutions to management for consideration.
  • Efficiently handle resident requests and complaints.
  • Contribute to resident retention efforts through service delivery and participation in resident events and outreach.
  • Assist with all inquiries, including move-in process, resident requests, follow-up, administration, renewal process, and move-out process.
  • Demonstrate service excellence through the demonstration of company values, employee promise, policies, and initiatives.
Additional Responsibilities:
  • Plan and host community events.
  • Utilize social media outlets to engage residents as assigned.
  • Contribute to the resident renewal process by acting in a sales capacity to present renewal options to residents.
Requirements:
  • Desire to deliver an exceptional resident and colleague experience in a fast-paced, high-energy environment.
  • Personable, positive, team-oriented mindset.
  • Ability to multitask, work independently, manage competing requests, and priorities.
  • High school diploma or equivalent experience.
  • 6 months-12 months practical experience in customer relations within Property Management or similar industry and/or 2-3 years combination of customer relations in retail, hospitality, property management preferred.
  • Knowledge of Fair Housing preferred.
  • General computer skills required.
  • Must pass background and drug test screening.
  • May require driving a golf cart.
Physical Requirements:
  • Regular and physical attendance is required.
  • Frequently move/traverse, ascend/descend stairs in/around apartment homes and community.
  • Constantly position self to bend, stoop, reach, lift.
  • Occasionally lift/move/carry up to 25lbs with/without assistance.
  • Frequently lift/move/carry 5lbs.
  • Constantly communicate, converse, and exchange information with coworkers, vendors, residents, and visitors.
  • Ability to remain in a stationary position for extended periods of time.
  • Ability to observe details at close range (within a few feet of the observer).
  • Constantly operate computer, 10-key, and other office productivity machinery.
  • Constantly work in low to moderate noise levels.
  • Constantly work in outdoor weather conditions.

Salary: $20-$22.00 per hour, DOE

Benefits: Fully paid medical insurance available to employees along with dental, vision. Other benefits include: flexible spending account, Life/AD&D insurance, pet insurance, Employee Assistance Program, TicketsAtWork. There is also onsite parking.



  • Los Angeles, California, United States Live Nation Entertainment Full time

    Customer Experience AmbassadorAt Live Nation Entertainment, we're seeking a Customer Experience Ambassador to join our team. As a key member of our hospitality staff, you'll be responsible for delivering exceptional service to our guests. Your primary focus will be on ensuring that every guest has a memorable and enjoyable experience at our venues. Key...


  • Los Angeles, California, United States AEG Full time

    Customer Experience AmbassadorWe are committed to delivering exceptional customer experiences at our venues. As a Customer Experience Ambassador, you will play a key role in ensuring that our guests have a safe and enjoyable time with us.Key Responsibilities:Provide direct services to guests, including answering questions and directing them to important...


  • Los Angeles, California, United States Live Nation Entertainment Full time

    Customer Experience AmbassadorAt Live Nation Entertainment, we're seeking a skilled Customer Experience Ambassador to join our team. As a key member of our front desk team, you'll be responsible for delivering exceptional service to our guests. Your primary goal will be to ensure that every guest has a memorable and enjoyable experience at our venues.Key...


  • Los Angeles, California, United States Nothing Bundt Cakes Full time

    Customer Experience AmbassadorThe Nothing Bundt Cakes Customer Experience Ambassador is responsible for creating a warm and welcoming environment for our guests. This role involves offering creative solutions for unique celebratory occasions and selling our delicious cakes. As the first point of brand contact in our bakery, the Customer Experience Ambassador...


  • Los Angeles, California, United States Chicken Coup, LLC Full time

    Why Work at Starbird?At Starbird Chicken, we believe that our employees are the backbone of our organization. We strive to provide each team member with the training and tools necessary to excel in their role and advance within our company.Essentials of the Job:Hospitality is Key: As a Customer Experience Ambassador, you will be the first point of contact...


  • Los Angeles, California, United States Compass Group Careers Full time

    Job SummaryAs a Customer Ambassador, you will be responsible for driving a hospitality environment by greeting guests, offering samples, and leading guest-facing marketing and wellness programs.Essential Duties and Responsibilities:Greet every customer and interact in a manner to ensure a high level of hospitality.Relay relevant concerns from customers to...


  • Los Angeles, California, United States Kosas Full time

    About KosasKosas is a company that's all about creating a positive impact on people's lives through beauty. We're passionate about helping our customers feel confident and beautiful, and we're looking for someone to join our team who shares that passion.Job Title: Customer Experience AssociateWe're seeking a highly motivated and customer-focused individual...


  • Los Angeles, California, United States Sloomoo Institute LLC Full time

    Job Title: Slime Experience AmbassadorAt Sloomoo Institute LLC, we are seeking a highly skilled and enthusiastic Slime Experience Ambassador to join our team. As a Slime Experience Ambassador, you will be responsible for delivering a unique and engaging experience to our guests, ensuring a safe and enjoyable environment for all.Responsibilities:Provide...


  • Los Angeles, California, United States Sloomoo Institute Full time

    About Sloomoo InstituteSloomoo Institute is a rapidly growing interactive experience that combines play, creativity, and relaxation. Our immersive haven of color, design, and joy offers a unique and engaging experience for guests of all ages. With a strong focus on mental health and well-being, we strive to provide a safe and welcoming environment for...

  • Brand Ambassador

    2 weeks ago


    Los Angeles, California, United States Nintendo Full time

    Job DescriptionNintendo is seeking a highly motivated and detail-oriented Brand Ambassador to join our team. As a Brand Ambassador, you will be responsible for building brand awareness and promoting Nintendo products in retail stores across the country.Key ResponsibilitiesConduct store visits to assess brand awareness and product placementDevelop and...


  • Los Angeles, California, United States Compass Group, North America Full time

    Job SummaryThe Guest Experience Ambassador is responsible for creating a warm and welcoming atmosphere for clients, executives, and staff members at all times. This role is the first point of contact for visitors, making them feel comfortable and directing them to their appointments and meetings.Key Responsibilities:Provide high-level internal and external...


  • Los Angeles, California, United States Compass Group, North America Full time

    Job SummaryThe Guest Experience Ambassador is responsible for creating a warm and welcoming atmosphere for clients, executives, and staff members at all times. This role is the first point of contact for visitors, making them feel comfortable and directing them to their appointments and meetings.Key Responsibilities:Provide high-level internal and external...


  • Los Angeles, California, United States Okay Humans Full time

    About Okay HumansWe're a pioneering talk therapy shop, founded by the creators of Drybar and Squeeze. Our mission is to make therapy feel approachable and accessible to everyone. We're dedicated to providing a warm and inviting environment, where guests can feel comfortable and supported throughout their therapy journey.Our CultureWe're a feel-good...


  • Los Angeles, California, United States American Express Full time

    **Delivering Exceptional Customer Experiences**At American Express, we're committed to providing our Card Members with the best possible service. As a Member Service Professional (MSP) in our Centurion Lounge, you'll play a critical role in delivering this experience.**Your Key Responsibilities:**• Welcome and provide access to Card Members upon arrival•...


  • Los Angeles, California, United States IWG Full time

    Empower Businesses and Thrive in a Dynamic Work EnvironmentAt IWG, we're defining the future of work by providing innovative, flexible, and supportive spaces for entrepreneurs and teams. As our Community Associate, you'll form lasting connections with customers, fostering a sense of community and helping them succeed in their endeavors.Competitive...


  • Los Angeles, California, United States Pacifica Hotels Full time

    Customer Service AmbassadorJamaica Bay Inn, a Tapestry Collection by Hilton, is seeking a skilled Customer Service Ambassador to join their team. As a key member of the front desk team, you will be responsible for providing exceptional customer service to guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Provide personalized service...


  • Los Angeles, California, United States Protocol Labs Full time

    We are seeking a skilled Customer Service Ambassador to provide exceptional support to our customers. In this role, you will be the primary point of contact, delivering prompt and accurate information and assistance to ensure a superior customer experience.Key Responsibilities:Respond to customer inquiries via various communication channels in a timely and...


  • Los Angeles, California, United States ABM Industries Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at ABM Industries. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and ensuring a positive experience for all customers.Key ResponsibilitiesRotate on a shift basis between...


  • Los Angeles, California, United States Titan Management Inc Full time

    Job OverviewWe are seeking a highly motivated and results-driven Customer Service Ambassador to join our team at Titan Management Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients across various industries.Key Responsibilities:Develop and execute customized...


  • Los Angeles, California, United States Flik Hospitality Group Full time

    Job OverviewFlik Hospitality Group is seeking a highly skilled Guest Experience Ambassador to provide exceptional customer service and support to clients and staff members. The ideal candidate will possess a genuine sense of hospitality, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key...