Customer Experience Ambassador

4 days ago


Los Angeles, California, United States Kosas Full time
About Kosas

Kosas is a company that's all about creating a positive impact on people's lives through beauty. We're passionate about helping our customers feel confident and beautiful, and we're looking for someone to join our team who shares that passion.

Job Title: Customer Experience Associate

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you'll be responsible for providing exceptional customer service and support to our customers through various channels, including email, phone, live chat, and social media.

Key Responsibilities:
  • Act as a brand ambassador for Kosas by being a primary contact with customers within the community and customer service
  • Provide magical customer experiences for our Kosas customers via email, SMS, phone, live chat, and all social channels
  • Responsible for solving customer issues in a timely manner and escalating when necessary
  • Assist customers with orders, returns, shade matching, product suggestions, and shipping updates
  • Work closely with key teams to facilitate feedback loops that directly impact the Kosas customer
  • Continuously seek opportunities and creative ideas to connect with our customers in a way that makes them feel like we went above and beyond to support their beauty experience
Requirements:
  • Customer-obsessed with a natural service orientation
  • Strong time management, prioritization skills, and detail accuracy orientation
  • Work well under pressure and can maintain composure during difficult customer interactions
  • Exceptional interpersonal, communication, and listening skills oral and written
  • High energy, friendly, and approachable
  • Can work independently in a fast-paced environment, while also being a proactive team player
  • Willingness to adapt to a flexible schedule, including weekends
  • Love of beauty and Kosas
What We Offer:
  • Company-paid medical benefits
  • Flexible spending account options
  • 401k with employer contribution
  • Flexible paid vacation
  • 40% off Kosas products

The range of hourly wage for this full-time position is between $25.00-$30.00 per hour. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as experience, skillset, education, and work location.

Kosas is committed to creating an inclusive environment for all employees and proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws.



  • Los Angeles, California, United States Live Nation Entertainment Full time

    Customer Experience AmbassadorAt Live Nation Entertainment, we're seeking a Customer Experience Ambassador to join our team. As a key member of our hospitality staff, you'll be responsible for delivering exceptional service to our guests. Your primary focus will be on ensuring that every guest has a memorable and enjoyable experience at our venues. Key...


  • Los Angeles, California, United States Nothing Bundt Cakes Full time

    Customer Experience AmbassadorThe Nothing Bundt Cakes Customer Experience Ambassador is responsible for creating a warm and welcoming environment for our guests. This role involves offering creative solutions for unique celebratory occasions and selling our delicious cakes. As the first point of brand contact in our bakery, the Customer Experience Ambassador...


  • Los Angeles, California, United States Compass Group Careers Full time

    Job SummaryAs a Customer Ambassador, you will be responsible for driving a hospitality environment by greeting guests, offering samples, and leading guest-facing marketing and wellness programs.Essential Duties and Responsibilities:Greet every customer and interact in a manner to ensure a high level of hospitality.Relay relevant concerns from customers to...


  • Los Angeles, California, United States Sloomoo Institute LLC Full time

    Job Title: Slime Experience AmbassadorAt Sloomoo Institute LLC, we are seeking a highly skilled and enthusiastic Slime Experience Ambassador to join our team. As a Slime Experience Ambassador, you will be responsible for delivering a unique and engaging experience to our guests, ensuring a safe and enjoyable environment for all.Responsibilities:Provide...


  • Los Angeles, California, United States Sloomoo Institute Full time

    About Sloomoo InstituteSloomoo Institute is a rapidly growing interactive experience that combines play, creativity, and relaxation. Our immersive haven of color, design, and joy offers a unique and engaging experience for guests of all ages. With a strong focus on mental health and well-being, we strive to provide a safe and welcoming environment for...

  • Brand Ambassador

    1 day ago


    Los Angeles, California, United States Nintendo Full time

    Job DescriptionNintendo is seeking a highly motivated and detail-oriented Brand Ambassador to join our team. As a Brand Ambassador, you will be responsible for building brand awareness and promoting Nintendo products in retail stores across the country.Key ResponsibilitiesConduct store visits to assess brand awareness and product placementDevelop and...


  • Los Angeles, California, United States Indigo Books & Music Full time

    About IndigoIndigo is a leading Canadian retailer of books, gifts, and home decor. We're passionate about creating exceptional customer experiences and inspiring a love of reading and learning.Job DescriptionWe're seeking a Customer Experience Representative to join our team at our Vernon, BC store. As a Customer Experience Representative, you'll play a key...


  • Los Angeles, California, United States Compass Group, North America Full time

    Job SummaryThe Guest Experience Ambassador is responsible for creating a warm and welcoming atmosphere for clients, executives, and staff members at all times. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesProvide exceptional customer service to internal and...


  • Los Angeles, California, United States Compass Group, North America Full time

    Job SummaryThe Guest Experience Ambassador is responsible for creating a warm and welcoming atmosphere for clients, executives, and staff members at all times. This role is the first point of contact for visitors, making them feel comfortable and directing them to their appointments and meetings.Key Responsibilities:Provide high-level internal and external...


  • Los Angeles, California, United States ABM Industries Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at ABM Industries. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients while working in a fast-paced outdoor environment.Key ResponsibilitiesRotate on a shift basis between Entry Lanes, Exit Lanes,...


  • Los Angeles, California, United States ABM Industries Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at ABM Industries. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and ensuring a positive experience for all customers.Key ResponsibilitiesRotate on a shift basis between...


  • Los Angeles, California, United States ABM Industries Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at ABM Industries. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients while working in a fast-paced outdoor environment.Key ResponsibilitiesRotate through various positions, including Entry Lanes,...

  • Ambassador

    3 weeks ago


    Los Angeles, California, United States Jenis Splendid Ice Cream LLC Full time

    About Jeni's Splendid Ice CreamsWe're a certified B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country. Our Ambassadors make a difference in their shop, their community, and in how they partner with their team and serve their customers.Job SummaryWe're searching for Ambassadors to join our Free Market at Runway...


  • Los Angeles, California, United States Compass Group Poland Sp. z o.o. Full time

    Job SummaryThe Guest Experience Ambassador is responsible for creating a warm and welcoming atmosphere for clients, executives, and staff members at all times.Key Responsibilities:Provide exceptional internal and external customer supportGreet employees and visitors with a smile and maintain eye contact throughout the interactionAssist with making space...


  • Los Angeles, California, United States Chicken Coup, LLC Full time

    Why Work at Starbird? At Starbird Chicken, we're committed to creating a workplace where every employee feels valued, empowered, and supported. Our team members are the heart of our organization, and we believe in fostering a culture of growth, learning, and excellence. **Essential Responsibilities:** * Provide exceptional hospitality to our guests,...


  • Los Angeles, California, United States Flik Hospitality Group Full time

    Job OverviewFlik Hospitality Group is seeking a highly skilled Guest Experience Ambassador to provide exceptional customer service and support to clients and staff members. The ideal candidate will possess a genuine sense of hospitality, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key...


  • Los Angeles, California, United States Best Buy Full time

    {"h1": "Customer Experience Specialist", "p": "At Best Buy, we're committed to creating work environments where every employee feels like they truly belong and contribute to our shared purpose. As a Customer Experience Specialist, you'll be the face of Best Buy for our customers, providing unique and personalized service to meet their immediate and future...


  • Los Angeles, California, United States Chicken Coup, LLC Full time

    Why Work at Starbird?We're a dynamic organization that values our employees as the backbone of our success. Our goal is to empower each team member with the training and tools they need to excel in their role and advance within our company.Essential Responsibilities:Provide exceptional hospitality to our guests, actively listening to their needs and...

  • Ambassador

    3 weeks ago


    Los Angeles, California, United States LAZ parking Full time

    About the RoleWe are seeking a highly motivated and customer-focused Ambassador to join our team at LAZ Parking. As an Ambassador, you will be the first point of contact for our customers and will be responsible for creating a welcoming and positive experience for them.Key ResponsibilitiesGreet customers by name and provide exceptional customer serviceAssist...

  • Brand Ambassador

    4 weeks ago


    Los Angeles, California, United States Starry Full time

    {"title": "Brand Ambassador Opportunity", "subtitle": "Join Starry's Team as a Brand Ambassador", "content": "Job SummaryWe are seeking a highly motivated and enthusiastic Brand Ambassador to represent Starry at various marketing events around the city. As a Brand Ambassador, you will be the face of Starry, engaging with potential customers and sharing our...