Slime Experience Ambassador

1 week ago


Los Angeles, California, United States Sloomoo Institute Full time
About Sloomoo Institute

Sloomoo Institute is a rapidly growing interactive experience that combines play, creativity, and relaxation. Our immersive haven of color, design, and joy offers a unique and engaging experience for guests of all ages. With a strong focus on mental health and well-being, we strive to provide a safe and welcoming environment for everyone.

Job Summary

We are seeking a highly motivated and enthusiastic Slime Experience Ambassador to join our team. As a key member of our guest experience team, you will be responsible for delivering exceptional customer service, facilitating interactive slime activities, and ensuring a seamless and enjoyable experience for our guests.

Responsibilities
  • Welcome and engage with guests, providing an overview of activities and safety guidelines.
  • Process admissions and manage reservations, maintaining a keen eye on room capacity and guest flow.
  • Facilitate interactive slime activities, including slime-making workshops and games.
  • Oversee the operation of each experience, ensuring policies and procedures are followed.
  • Scan and redeem tickets, ensuring a smooth transition for guests through various experiences.
  • Adhere to scripts and spiels for each station, providing a consistent and high-quality guest experience.
  • Maintain cleanliness at all stations, contributing to a safe and inviting environment.
  • Uphold the Sloomoo brand integrity, serving as a brand ambassador both within the experience space and in all external interactions.
  • Ensure safety is always prioritized, addressing and logging any damages or repair needs, and conveying guest feedback and concerns to management.
  • Support team members, contributing to a collaborative and positive working environment.
Qualifications
  • High school diploma or equivalent; further education in hospitality, tourism, or a related field is a plus.
  • Previous experience in customer service or hospitality, with a flair for creating memorable guest experiences.
  • Exceptional communication skills, a friendly demeanor, and the ability to engage with a diverse range of guests.
  • A proactive problem-solver with a positive attitude, able to handle situations with professionalism.
  • Flexible availability, including weekends, evenings, and holidays, ready to bring joy to our guests whenever needed.
  • A team player who is also capable of working independently, with a genuine passion for fun, creativity, and the Sloomoo brand.
Inclusivity Commitment

Sloomoo Institute is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities, and promoting initiatives aimed at creating a culture that is meaningful, innovative, and successful.



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