Customer Experience Ambassador

4 weeks ago


Los Angeles, California, United States AEG Full time

Customer Experience Ambassador

We are committed to delivering exceptional customer experiences at our venues. As a Customer Experience Ambassador, you will play a key role in ensuring that our guests have a safe and enjoyable time with us.

Key Responsibilities:

  • Provide direct services to guests, including answering questions and directing them to important areas of the venue.
  • Scan tickets for entry and administer wristbands for events.
  • Monitor the consumption of alcohol and enforce all policies and procedures of the venue.
  • Act as a member of the emergency evacuation team and communicate with guests during a facility emergency.

Requirements:

  • A minimum of 1-2 years of related work experience.
  • Availability to work nights, weekends, and holidays as needed according to venue schedule.

AEG reserves the right to change or modify the employee's job description at any time during the employment relationship.



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