Customer Service Ambassador

3 days ago


Los Angeles, California, United States ABM Industries Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at ABM Industries. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and ensuring a positive experience for all customers.

Key Responsibilities
  • Rotate on a shift basis between Entry Lanes, Exit Lanes, Cashier, Ambassador, and Field positions
  • Work primarily outdoors in various parking lots, ensuring a safe and secure environment for customers
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner
  • Collaborate with colleagues to ensure seamless operations and maintain a high level of customer satisfaction
  • Meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable)
Requirements
  • High School diploma or equivalent
  • Demonstrated communication skills, both verbal and written
  • Ability to remain approachable to customers and staff
  • Problem-solving skills, including prioritizing and maintaining a professional demeanor
  • Must be 18 years of age or older
Preferred Qualifications
  • Customer Service Experience
  • 1 year of similar work experience
  • Previous security experience and/or other related experience as an asset

ABM Industries offers a comprehensive benefits package and a competitive hourly rate of $20.37. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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