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Ticket Sales Representative

2 months ago

Portland, Maine, United States Comcast Full time

Company Overview

Comcast Spectacor is a leading organization in the sports and entertainment industry, managing significant venues and teams. With a commitment to delivering exceptional experiences, Comcast Spectacor is dedicated to fostering a vibrant community through various events and activities.

Position Summary

We are seeking a part-time Ticket Sales Representative to join our dynamic Sales Department. This role is ideal for enthusiastic individuals eager to gain experience in sports ticket sales. As a member of our sales team, you will play a crucial role in supporting our full-time staff by engaging in sales activities, prospecting, and enhancing game day experiences.

Key Responsibilities

  • Build and maintain professional relationships to encourage repeat business and deliver outstanding customer service.
  • Utilize our client relationship management system to manage and track sales leads effectively.
  • Reach out to previous and potential customers to drive ticket sales.
  • Respond to incoming inquiries from prospective clients regarding ticket packages.
  • Conduct facility tours and appointments to foster new business relationships.
  • Ensure accurate and comprehensive customer records are maintained.
  • Assist with ticket sales promotional initiatives during home games.
  • Exhibit regular, punctual attendance and be available to work evenings, weekends, and additional hours as needed.
  • Perform other duties as assigned.

Expectations

All employees are expected to:

  • Embrace our Operating Principles and integrate them into daily work.
  • Prioritize the customer experience by providing seamless service and support.
  • Stay informed and enthusiastic about our innovative products and services.
  • Collaborate effectively as part of a team to achieve shared goals.
  • Engage in the Net Promoter System to enhance customer and employee feedback.
  • Drive results and contribute to overall growth.
  • Promote a culture of inclusion and diversity.
  • Act with integrity in all interactions with customers, colleagues, and the community.

Compensation

The base pay for this position is $15.00 per hour. Comcast offers a comprehensive benefits package to eligible employees, designed to support physical, financial, and emotional well-being.

Education Requirements

A Bachelor's Degree is preferred; however, candidates with relevant coursework and experience or extensive professional experience may also be considered.

Experience

0-2 years of relevant work experience is preferred.