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Patient Access Director
2 months ago
We are seeking a highly skilled Patient Access Manager to join our team at Jenn Nguyen and Friends. As a Patient Access Manager, you will play a critical role in ensuring the smooth operation of our patient access functions.
Job SummaryThe Patient Access Manager will be responsible for assisting the Director in daily operations, serving as a liaison between the Shared Service Center and the facility, and ensuring that all patient interactions adhere to the Model AIDET guidelines.
Key Responsibilities- Ensure QA on registrations for all areas of Registration
- Perform patient registration functions when needed to minimize wait times
- Follow-up on patient complaints promptly
- Supervise and maintain the productivity of employees
- Responsible for Dept. Operations Report, FTEs, and Operating budgets
- Conduct monthly staff meetings and in-services for all responsible areas
- Assume on-call responsibilities to ensure adequate staff and problem-solving
- Bachelor's Degree in Business or related field required
- Minimum three years experience in Patient Access in an acute care setting
- Will consider Clinical Managers/Practise Managers with at least 2 years of experience
Jenn Nguyen and Friends offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan with a 100% match on 3% to 9% of pay (based on years of service). We also offer education assistance, colleague recognition, and a time away from work program.
