Patient Access Liaison

2 days ago


San Antonio, Texas, United States Planned Parenthood of Michigan Full time
Job Summary

We are seeking a highly skilled Patient Access Liaison to join our team. The successful candidate will be responsible for providing patients with a full range of exemplary access to healthcare via telephone, fax, email, web portal, chat, and electronic medical record systems in a remote work environment.

Key Responsibilities
  • Provide patients with solutions to their healthcare needs
  • Direct inbound calls to appropriate destinations/departments/personnel
  • Manage large volumes of inbound and outbound calls promptly
  • Accurately document patient communication encounters in Electronic Medical Records (EMR)
  • Perform other tasks as assigned by supervisors
Requirements
  • High school diploma/GED required
  • Experience providing exemplary customer service in a customer-facing environment or over the phone
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure and employee manuals
  • Ability to speak fluent English and Spanish is preferred and/or other languages
Work Environment

The successful candidate will work in a remote environment, with occasional travel to corporate office for meetings or training. The ideal candidate will have strong computer skills, empathy, excellent customer service, dependability, diversity, ethics, initiative, interpersonal skills, oral communication, organizational support, professionalism, quality, safety, and security, teamwork, written communication, adaptability, problem-solving, technical skills, judgment, planning/organizing, quantity, and innovation.



  • San Antonio, Texas, United States Emerus Holdings, Inc. Full time

    Job SummaryThe purpose of this position is to serve as a liaison between patient/family, payers, and other healthcare team members. As a key member of the Patient Financial Services team, you will be responsible for facilitating patient tracking and billing by obtaining and verifying accurate information.Key ResponsibilitiesObtain and verify accurate patient...


  • San Antonio, Texas, United States Royalty Staffing Full time

    Job SummaryAs the Patient Access Manager, you will be responsible for assisting the Director in daily operations of all Patient Access functions and serving as the liaison between the Shared Service Center (SSC) and the facility.Key ResponsibilitiesEnsure adherence to Model AIDET guidelines in all interactions with patients and staff.Conduct quality...


  • San Antonio, Texas, United States Jenn Nguyen and Friends Full time

    Job Title: Patient Access ManagerWe are seeking a highly skilled Patient Access Manager to join our team at Jenn Nguyen and Friends. As a Patient Access Manager, you will play a critical role in ensuring the smooth operation of our patient access functions.Job SummaryThe Patient Access Manager will be responsible for assisting the Director in daily...

  • Patient Access Manager

    12 hours ago


    San Antonio, Texas, United States Jenn Nguyen and Friends Full time

    Job SummaryWe are seeking a highly skilled Patient Access Manager to join our team at Jenn Nguyen and Friends. As a key member of our healthcare operations team, you will be responsible for ensuring seamless patient access and registration processes.Key Responsibilities:Lead daily operations of patient access functions and serve as liaison between the Shared...


  • San Antonio, Texas, United States Emerus Full time

    About EmerusWe are a leader in small-format hospitals, partnering with respected health systems to provide care to patients in their neighborhoods. Our innovative hospitals are fully accredited and provide individualized care.Job OverviewThe Patient Access Specialist will serve as a liaison between patients, payers, and healthcare team members. This role...


  • San Antonio, Texas, United States Retina Consultants of Texas Full time

    Job Title: Patient LiaisonAt Retina Consultants of Texas, we are seeking a highly skilled and dedicated Patient Liaison to join our team. As a Patient Liaison, you will play a vital role in ensuring that our patients receive exceptional care and support throughout their journey with our practice.Responsibilities:Respond to patient inquiries regarding...


  • San Antonio, Texas, United States Emerus Full time

    About EmerusWe are a leader in small-format hospitals, partnering with respected health systems to provide care to patients in their neighborhoods. Our innovative hospitals are fully accredited and provide individualized care.Job OverviewThe Patient Access Specialist will serve as a liaison between patients, payers, and healthcare team members. This role...


  • San Antonio, Texas, United States Retina Consultants of Texas Full time

    Job Title: Patient LiaisonWe are seeking a highly skilled and compassionate Patient Liaison to join our team at Retina Consultants of Texas. As a Patient Liaison, you will play a vital role in ensuring our patients receive exceptional care and support throughout their treatment journey.Key Responsibilities:Respond to patient inquiries and provide clear,...


  • San Antonio, Texas, United States Baptist Neighborhood Hospital Full time

    About UsBaptist Neighborhood Hospital is a leader in small-format hospitals, partnering with respected health systems to provide high-quality care to our communities.Job OverviewWe are seeking a skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will serve as a liaison between patients, payers, and healthcare team...


  • San Antonio, Texas, United States Baptist Neighborhood Hospital Full time

    About UsBaptist Neighborhood Hospital is a leader in small-format hospitals, partnering with respected health systems to provide high-quality care to our communities.Job OverviewWe are seeking a skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will serve as a liaison between patients, payers, and healthcare team...


  • San Antonio, Texas, United States Emerus Full time

    About UsWe are Emerus, a leader in small-format hospitals. Our mission is to provide high-quality, patient-centered care in the neighborhoods we serve. We partner with respected health systems to deliver compassionate, comprehensive care to our patients.Job OverviewThe Patient Access Specialist will serve as a liaison between patients, payers, and healthcare...


  • San Antonio, Texas, United States Emerus Full time

    About UsEmerus is a leader in small-format hospitals, partnering with respected health systems to provide high-quality care to patients in their neighborhoods.Job OverviewThe Patient Access Specialist will serve as a liaison between patients, payers, and healthcare team members, facilitating patient tracking and billing by obtaining and verifying accurate...


  • San Antonio, Texas, United States Joseph Beezhold Full time

    Job DescriptionWe are seeking an experienced Patient Access Manager to join our team at Joseph Beezhold. The ideal candidate will have a strong background in patient access and a proven track record of success in managing high-volume, high-bed-count acute ER settings.Key Responsibilities:Assist the Director in daily operations of all Patient Access...


  • San Antonio, Texas, United States Baptist Neighborhood Hospital Full time

    About UsBaptist Neighborhood Hospital is a leading healthcare provider in the community, dedicated to delivering high-quality patient care and exceptional service.Job SummaryWe are seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will serve as a liaison between patients, payers, and healthcare team...


  • San Antonio, Texas, United States Baptist Neighborhood Hospital Full time

    About UsBaptist Neighborhood Hospital is a leading provider of healthcare services, committed to delivering high-quality patient care in a compassionate and personalized manner.Job SummaryWe are seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will serve as a liaison between patients, payers, and...


  • San Antonio, Texas, United States Emerus Full time

    About UsEmerus is a leader in small-format hospitals, partnering with respected health systems to provide high-quality care in the neighborhoods we serve.Job OverviewThe Patient Access Specialist will serve as a liaison between patients, payers, and healthcare team members, facilitating patient tracking and billing by obtaining and verifying accurate...


  • San Antonio, Texas, United States Baptist Neighborhood Hospital Full time

    About UsBaptist Neighborhood Hospital is a leading provider of healthcare services in the community. We are committed to delivering high-quality patient care and promoting a culture of excellence among our staff.Job SummaryWe are seeking a highly skilled Patient Access Specialist to join our team. The successful candidate will serve as a liaison between...


  • San Antonio, Texas, United States Baptist Neighborhood Hospital Full time

    About UsBaptist Neighborhood Hospital is a leader in small-format hospitals, partnering with respected health systems to provide high-quality care to patients in their neighborhoods.Job OverviewWe are seeking a skilled Patient Access Specialist to serve as a liaison between patients, payers, and healthcare team members. The successful candidate will...


  • San Antonio, Texas, United States Emerus Full time

    About UsOur MissionAt Emerus, we're dedicated to providing exceptional care to our patients in the neighborhoods they live. Our innovative hospitals are fully accredited and offer highly individualized care. We believe in fostering a work environment that celebrates diversity, promotes equity, and ensures equal access to information, development, and...


  • San Antonio, Texas, United States Baptist Neighborhood Hospital Full time

    About Baptist Neighborhood HospitalWe are a leading healthcare provider in the community, dedicated to delivering high-quality patient care and exceptional service.Job Summary:The Patient Access Specialist plays a critical role in ensuring the smooth operation of our hospital's revenue cycle. As a liaison between patients, payers, and healthcare team...