Patient Access Director

4 weeks ago


San Antonio, Texas, United States ReqOverflow Full time
Job Summary

We are seeking a highly skilled Patient Access Manager to join our team at ReqOverflow. As a key member of our Patient Access department, you will be responsible for ensuring seamless patient registration and access to our facilities.

Key Responsibilities
  • Implement and maintain Model AIDET guidelines to ensure exceptional patient experience and staff adherence.
  • Conduct regular quality assurance checks on patient registrations to ensure accuracy and efficiency.
  • Perform patient registration functions as needed to minimize wait times and ensure a smooth patient flow.
  • Respond promptly to patient complaints and concerns.
  • Supervise and motivate staff to achieve productivity and performance goals.
  • Develop and manage departmental operations reports, FTEs, and operating budgets.
  • Organize and lead monthly staff meetings and in-services to promote knowledge sharing and best practices.
  • Assume on-call responsibilities to ensure adequate staffing and problem-solving.
Requirements
  • Bachelor's degree in Business or a related field.
  • Minimum three years of experience in Patient Access in an acute care setting.
What We Offer

ReqOverflow offers a competitive salary, incentive bonus structure, and opportunities for professional growth and development.



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