CCaaS Application Support Supervisor

Position OverviewThe selected candidate will be responsible for overseeing the operations of the CCaaS (AWS Connect) application support team, ensuring efficient management of ticket queues for both Tier 1 and Tier 2 support.Key ResponsibilitiesSupervise and guide Tier 1 and Tier 2 support staff, providing assistance as necessary.Generate daily reports...

Position OverviewAs a pivotal member of our CCaaS (AWS Connect) application support team, the selected candidate will oversee the management of ticket queues for both Tier 1 and Tier 2 support.Key ResponsibilitiesGuide and mentor Tier 1 and Tier 2 support personnel as necessary.Compile and deliver daily summaries through the ServiceNow ITSM, highlighting any...

Position OverviewAs a key member of our team, the selected candidate will be responsible for overseeing the CCaaS (AWS Connect) application support operations. This role requires a commitment to working on-site, ensuring a collaborative environment that fosters effective communication and problem-solving.Key ResponsibilitiesManage and prioritize ticket...

Please Note: Selected candidate must reside within two (2) hours of the clients Headquarters in Woodlawn MDSelected candidate is required to work onsite at the clients headquarters 5 days a week Monday Friday. There will be two shifts Morning and Evening. Morning shift will be staggered staffing from 6:30am3:30pm. Afternoon shift will be staggered from...

JPC Partners is looking for a Senior AWS Connect Engineer that will: Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes. Provide recommendations for enhancing existing operations...

Job OverviewPosition Title: IT Support Operations SupervisorCompany: Blue Star Partners LLCContract Type: W2 onlyRole Summary:The IT Support Operations Supervisor will play a pivotal role in guiding and enhancing the local IT team’s efforts in delivering comprehensive service desk and on-site support. This position is essential for overseeing technical...

Position Overview: The Maryland-National Capital Park and Planning Commission is in search of a dedicated and enthusiastic Customer Support Technology Supervisor within the Management Services Division. This role will be instrumental in providing strategic direction and oversight for the Development unit of the Customer Support Help Desk.Key...

CICS System Administrator / CICS System ProgrammerCompany: Noblesoft TechnologiesPosition Type: Hybrid Work EnvironmentOverview:The primary objective of this role is to establish new or adjust existing CICS regions to support emerging applications or to enhance CICS architecture. Additionally, the position involves diagnosing and resolving issues related to...

Job SummaryWe are seeking a highly skilled Application Support Specialist to join our team at the Kennedy Krieger Institute. As an Application Support Specialist, you will play a critical role in ensuring the smooth operation of our clinical applications within the Epic system.Key ResponsibilitiesCollaborate with the Application Manager and other...

Position OverviewTitle: Youth Intern for Pre-Application Technical Assistance SupportSalary: $20 per hour (Maximum stipend $4,000)Location: Hybrid Work EnvironmentReporting To: Senior Program OfficerAbout the OrganizationBaltimore Children & Youth Fund (BCYF) is dedicated to enhancing the well-being of children and youth in the community. Our mission is to...

Please Note: For this req specifically we are willing to allow you to submit candidates are not local. Please make note it will be the vendors responsibility to ensure the candidate is able to be in Baltimore for badging twice. We will not be able to support any remote badging. As of todays guidance once they are badged they will be allowed to work...

Job DescriptionJob DescriptionDIRECT SUPPORT PROFESSIONALLOCATION -Baltimore CityMale Applicants Only!Shift: Monday-Friday11:00am-4:00pm or 4pm to 9pmA 28-year-old male who has a diagnosis of prosthesis of the lower extremity and traumatic brain injury. He is fully reliant on his prosthetic legs95% of the time and utilizes a wheelchaironly in his home and...

Join our wonderful team as an Nurse Supervisor today!Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.Autumn Lake Healthcare at Homewood is an exceptional team-oriented company hiring for Nurse Supervisor! We provide our staff with the resources, tools, and training needed to succeed...

Join our wonderful team as a Weekend Nurse Supervisor today!Do you have the skills to fill this role Read the complete details below, and make your application today.Autumn Lake Healthcare at Alice Manor is an exceptional team-oriented company hiring for Weekend Nurse Supervisor! We provide our staff with the resources, tools, and training needed to succeed...

Location:Erickson Senior Living Erickson Senior Living, headquartered in Baltimore, Maryland is a national provider of senior living and health care with campuses in 11 states-and growing. Erickson Senior Living develops and manages senior living communities and health services across the country. We achieve industry-leading results in customer satisfaction,...

Location:Erickson Senior LivingErickson Senior Living, headquartered in Baltimore, Maryland is a national provider of senior living and health care with campuses in 11 states—and growing.  Erickson Senior Living develops and manages senior living communities and health services across the country. We achieve industry–leading results in customer...

Warehouse Supervisor Summary: The Warehouse Supervisor will coordinate and monitor department moves, organize finished goods and raw materials by directing warehouse staff including forklift operators and administrative staff. The position will also support overall workflow while promoting safety, quality awareness, mentoring and training for warehouse...

Position: Full-Time Culinary SupervisorLocation: Traveling SupportSchedule: Five Days per Week or 10 Days, Four OffHours:Compensation: Commensurate with experience - Let's discussAt NEXDINE, we embrace diversity as a key advantage. Our workforce, clientele, and culinary creations reflect this belief, making diversity our unique strength.The Culinary...

Job Req ID: Accounting Supervisor We are seeking an Accounting Supervisor within the Controllers Office, who will play a vital role as a member of the University Administration leadership team. This position is responsible for providing strategic guidance, oversight, and management to support the mission of the Controllers Office. The Supervisor will plan,...

Join our wonderful team as a Nurse Supervisor today!Autumn Lake Healthcare at Bridgepark is an exceptional team-oriented company hiring for Nurse Supervisor! We provide our staff with the resources, tools, and training needed to succeed and grow in their current and desired future positions. We pride ourselves on our caring and compassionate management team...