CCaaS Support Team Lead

Position OverviewThe selected candidate will be responsible for overseeing the operations of the CCaaS (AWS Connect) application support team, ensuring efficient management of ticket queues for both Tier 1 and Tier 2 support.Key ResponsibilitiesSupervise and guide Tier 1 and Tier 2 support staff, providing assistance as necessary.Generate daily reports...

Position OverviewAs a pivotal member of our CCaaS (AWS Connect) application support team, the selected candidate will oversee the management of ticket queues for both Tier 1 and Tier 2 support.Key ResponsibilitiesGuide and mentor Tier 1 and Tier 2 support personnel as necessary.Compile and deliver daily summaries through the ServiceNow ITSM, highlighting any...

Position OverviewWe are seeking a dedicated and experienced CCaaS Application Support Team Lead to oversee our Tier 1 and Tier 2 support teams. The selected candidate will play a crucial role in managing support operations and ensuring high-quality service delivery.Key ResponsibilitiesManage the ticket queues for the CCaaS (AWS Connect) application support...

Please Note: Selected candidate must reside within two (2) hours of the clients Headquarters in Woodlawn MDSelected candidate is required to work onsite at the clients headquarters 5 days a week Monday Friday. There will be two shifts Morning and Evening. Morning shift will be staggered staffing from 6:30am3:30pm. Afternoon shift will be staggered from...

Job SummaryWe are seeking a highly skilled and experienced Clinical Support Team Lead to join our team at LifeBridge Health. As a key member of our healthcare operations team, you will be responsible for managing clinical support staff to provide exceptional patient care and support to our physicians.Key ResponsibilitiesManage and coordinate clinical support...

Job SummaryWe are seeking a highly skilled and experienced Clinical Support Team Lead to join our team at LifeBridge Health. As a key member of our healthcare operations team, you will be responsible for managing clinical support staff to provide exceptional patient care and support to our physicians.Key ResponsibilitiesManage and coordinate clinical support...

Job DescriptionJob DescriptionSummary: The Sales Support Technical Team Lead provides technical and administrative support to the sales support team by facilitating the gathering, analysis, and troubleshooting of sales support related operations including ERP systems, proposal generation, internal order entry preparation processes, etc. In addition, the...

Job DescriptionJob DescriptionSummary: The Sales Support Technical Team Lead provides technical and administrative support to the sales support team by facilitating the gathering, analysis, and troubleshooting of sales support related operations including ERP systems, proposal generation, internal order entry preparation processes, etc. In addition, the...

Job DescriptionJob DescriptionSummary:The Sales Support Technical Team Lead provides technical and administrative support to the sales support team by facilitating the gathering, analysis, and troubleshooting of sales support related operations including ERP systems, proposal generation, internal order entry preparation processes, etc. In addition, the Sales...

JPC Partners is looking for a Senior AWS Connect Engineer that will: Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes. Provide recommendations for enhancing existing operations...

Job DescriptionGovCIO LLC is seeking a highly skilled SharePoint Team Lead to join our team providing IT Support Services to the Army Communication Electronics Command (CECOM).Key ResponsibilitiesLead a team of 12 SharePoint developers, administrators, and requirements analysts in providing web development services for 3 existing CECOM sites and 7...

Job Title: IT Support Team Lead – End User Ops Location: Baltimore, MD – onsite – local candidates only Period: 09/15/2024 to 09/15/2025 – potential for extension Hours/Week: 40 hours Rate: $85 – $95/hour Contract Type: W2 only  Scope of Services: The IT Support Team Lead – End User Ops will be responsible for leading and supporting the local...

Job DescriptionJob DescriptionJob Title: IT Support Team Lead – End User OpsLocation: Baltimore, MD – onsite – local candidates onlyPeriod: 09/15/2024 to 09/15/2025 – potential for extensionHours/Week: 40 hoursRate: $85 – $95/hourContract Type: W2 onlyScope of Services:The IT Support Team Lead – End User Ops will be responsible for leading and...

We are seeking a Catering Team Lead who will be responsible for supervising the catering team in a structured and daily routine to ensure the highest standards are met. The Catering Team Lead will work in conjunction with the Catering Operations Manager to oversee all catering operations. This role will be responsible for working hand-in-hand with the...

Job Title: Team LeadLocation: FieldDepartment: Store OperationsJob Overview: The Team Lead is accountable for the overall management of store operations in the absence of higher-level management. This role is pivotal in ensuring optimal productivity and quality service, while also providing insights to the management team regarding any operational concerns...

Job DetailsThis position is a travel opportunity for an Interventional Radiology Technologist with HealthCare Support.Job ResponsibilitiesProvide diagnostic imaging services to patients in a hospital setting.Operate imaging equipment such as X-ray machines and fluoroscopy units.Prepare patients for imaging procedures and position them correctly for optimal...

Job SummaryGovCIO LLC is seeking a highly skilled Cloud Infrastructure Manager to lead our team in providing IT Support Services to the Army Communication Electronics Command (CECOM).Key ResponsibilitiesOversee system administration services, including data center operations, web site and database support, backup and recovery operations, network monitoring...

**Job Title: Field Technician****Job Description**We are seeking a skilled Field Technician to support our Land Survey team in the Baltimore, MD area. As a Field Technician, you will be responsible for assisting our surveyors in the field, ensuring accurate data collection and timely project completion.**Key Responsibilities:*** Assist surveyors in the...

Job SummaryWe are seeking a highly skilled and experienced Security Operations Manager to join our team at the National Aquarium. As a key member of our security team, you will be responsible for leading security shifts and serving as a supportive resource for fellow team-members.Key ResponsibilitiesLead security shifts by example and provide guidance to...

BUSINESS SYSTEMS TEAM LEAD: BALTIMORE, MDWho Staffing is looking for a Business Systems Team Lead for a full-time, direct hire opportunity with our client in Baltimore, MD.Job Summary:In partnership with Business Systems Administrator(s) and systems specific Administrator(s), the Business Systems Team Leader, will coordinate and facilitate third party...