CCaaS Support Operations Lead

Position OverviewAs a pivotal member of our CCaaS (AWS Connect) application support team, the selected candidate will oversee the management of ticket queues for both Tier 1 and Tier 2 support.Key ResponsibilitiesGuide and mentor Tier 1 and Tier 2 support personnel as necessary.Compile and deliver daily summaries through the ServiceNow ITSM, highlighting any...

Position OverviewAs a key member of our team, the selected candidate will be responsible for overseeing the CCaaS (AWS Connect) application support operations. This role requires a commitment to working on-site, ensuring a collaborative environment that fosters effective communication and problem-solving.Key ResponsibilitiesManage and prioritize ticket...

Position OverviewWe are seeking a dedicated and experienced CCaaS Application Support Team Lead to oversee our Tier 1 and Tier 2 support teams. The selected candidate will play a crucial role in managing support operations and ensuring high-quality service delivery.Key ResponsibilitiesManage the ticket queues for the CCaaS (AWS Connect) application support...

Please Note: Selected candidate must reside within two (2) hours of the clients Headquarters in Woodlawn MDSelected candidate is required to work onsite at the clients headquarters 5 days a week Monday Friday. There will be two shifts Morning and Evening. Morning shift will be staggered staffing from 6:30am3:30pm. Afternoon shift will be staggered from...

JPC Partners is looking for a Senior AWS Connect Engineer that will: Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes. Provide recommendations for enhancing existing operations...

Job DetailsThis position is a travel opportunity for an Interventional Radiology Technologist with HealthCare Support.Job ResponsibilitiesProvide diagnostic imaging services to patients in a hospital setting.Operate imaging equipment such as X-ray machines and fluoroscopy units.Prepare patients for imaging procedures and position them correctly for optimal...

Job OverviewPosition Title: IT Support Operations SupervisorCompany: Blue Star Partners LLCContract Type: W2 onlyRole Summary:The IT Support Operations Supervisor will play a pivotal role in guiding and enhancing the local IT team’s efforts in delivering comprehensive service desk and on-site support. This position is essential for overseeing technical...

Job SummaryJobs for Humanity is seeking an experienced Operations Support Specialist to provide essential support to our client service associates and operational personnel. This role involves meticulous handling of client documents, effective communication, and detailed operational support to ensure smooth and efficient processes.Key...

Company Description Jobs for Humanity is collaborating with YUPRO Placement to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: YUPRO Placement Job Description Operations Support Specialist This is a contract opportunity. This is a hybrid opportunity in Baltimore, MD. About this...

Job SummaryWe are seeking a highly skilled and experienced Clinical Support Team Lead to join our team at LifeBridge Health. As a key member of our healthcare operations team, you will be responsible for managing clinical support staff to provide exceptional patient care and support to our physicians.Key ResponsibilitiesManage and coordinate clinical support...

Job SummaryWe are seeking a highly skilled and experienced Clinical Support Team Lead to join our team at LifeBridge Health. As a key member of our healthcare operations team, you will be responsible for managing clinical support staff to provide exceptional patient care and support to our physicians.Key ResponsibilitiesManage and coordinate clinical support...

Please Note: For this req specifically we are willing to allow you to submit candidates are not local. Please make note it will be the vendors responsibility to ensure the candidate is able to be in Baltimore for badging twice. We will not be able to support any remote badging. As of todays guidance once they are badged they will be allowed to work...

Piper Companies is seeking a Healthcare Financial Operations Lead to support a prominent healthcare organization. This position offers a contract-to-hire arrangement with the flexibility of remote work.Key Responsibilities of the Healthcare Financial Operations Lead:Ensures the accurate interpretation and application of institutional policies and...

Position Summary: Position divides time between lead duties and analyst duties (generally on a 50/50 basis). Lead and provide direction to assigned staff (composed of IT Specialists, Programmer Analysts, Senior Programmer Analysts, Software Engineers, and Senior Software Engineers) for all tasks by reviewing work for technical viability and adherence to...

Healthcare Support is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Baltimore, Maryland. Job Description & Requirements ~ Specialty: OR - Operating Room ~ Discipline: RN ~ Start Date: 10/14/2024 ~ Duration: 13 weeks ~36 hours per week ~ Shift: 12 hours, days ~ Employment Type: Travel • Active state license • 2+...

Healthcare Support is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Baltimore, Maryland. Job Description & Requirements ~ Specialty: OR - Operating Room ~ Discipline: RN ~ Start Date: 10/14/2024 ~ Duration: 13 weeks ~36 hours per week ~ Shift: 12 hours, nights ~ Employment Type: Travel ~ Perks: • Up to $500 travel...

Lead, Operations (2nd Shift)Schedule: Monday - Thursday; 4PM - 2:30AMPay : $18.50/hr + 6.25% Shift Differential ($19.65/hr)How You Will Make a DifferenceUnder the general direction of the shift supervisor, this person will be an active leader for employees. The Distribution lead will assist the supervisor in the execution of facility operations to meet...

Job SummaryJob Title: Shift Supervisor - Lead OperationsJob Summary: As a Shift Supervisor - Lead Operations with Compass Group Careers, you will be responsible for directing the activities of associates during a specific shift and overseeing that assigned job expectations are completed while policy and procedure is maintained.Key Responsibilities:Leadership...

Job DescriptionJob DescriptionSummary: The Sales Support Technical Team Lead provides technical and administrative support to the sales support team by facilitating the gathering, analysis, and troubleshooting of sales support related operations including ERP systems, proposal generation, internal order entry preparation processes, etc. In addition, the...

Job DescriptionJob DescriptionSummary: The Sales Support Technical Team Lead provides technical and administrative support to the sales support team by facilitating the gathering, analysis, and troubleshooting of sales support related operations including ERP systems, proposal generation, internal order entry preparation processes, etc. In addition, the...