Service Operations Manager
6 days ago
We are seeking a highly skilled Operations Specialist to join our team at Direct Supply. As a key member of our service delivery team, you will be responsible for providing exceptional customer service and ensuring seamless operations.
Key Responsibilities- Customer Service: Respond to incoming requests from external customers and service providers, diagnose customer needs, and verify solutions with various service providers.
- Service Delivery: Set and maintain clear expectations for service provider performance, create high-quality documentation of actions, service level agreements, and customer expectations.
- Relationship Building: Develop and maintain relationships with Service Provider contacts, act as a customer advocate and escalation point for issues, and collaborate with cross-functional teams to eliminate service delays.
- Process Improvement: Analyze ticket trends to enhance services and reduce overall service times and costs, and initiate process improvement strategies.
- Training and Development: Provide training and mentoring to new hires and contribute to special projects as assigned by leadership.
- 2+ years of previous customer-service experience
- Experience with ticketing software
- Bachelor's degree
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Lead Food Service Worker/Barista
2 days ago
Milwaukee, Wisconsin, United States Veterans Canteen Service Full timeJob SummaryWe are seeking a highly skilled and experienced Food Service Operations Manager to join our team at the Veterans Canteen Service. As a key member of our food service team, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.Key...
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Service Operations Manager
4 days ago
Milwaukee, Wisconsin, United States Thompson Safety, LLC Full timeJob SummaryThe Service Operations Manager is responsible for the strategic direction and management of the service department at Thompson Safety, LLC. This role requires a strong leader who can oversee the development and implementation of business strategies to drive growth and profitability.Key ResponsibilitiesDepartment Leadership: Provide strategic...
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Business Services Operations Manager
2 weeks ago
Milwaukee, Wisconsin, United States Day Wireless Systems Full timeJob Overview Position Level: Management Location: Remote Salary Range: $90,000 - $120,000 Shift: Daytime Category: Management Role Summary Overview: This role involves overseeing daily operations for designated service clients. The individual will serve as a primary contact for significant clients, collaborating with Area Services Managers on growth...
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Business Services Operations Manager
1 week ago
Milwaukee, Wisconsin, United States Day Wireless Systems Full timeJob OverviewSummary: This role is responsible for overseeing daily operations for designated service clients. The individual will serve as a primary point of contact for major clients, collaborating with Area Services Managers on business growth, financial planning, and evaluating profit and loss reports. Key Responsibilities include, but are not limited...
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Environmental Services Operations Manager
5 days ago
Milwaukee, Wisconsin, United States Crothall Healthcare Full timeAbout Crothall HealthcareCrothall Healthcare is a leading provider of specialized support services to the healthcare industry. With over 1300 healthcare service teams across 46 states, we serve many of the Top 100 Hospitals in the country. Our company has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in...
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Operations Manager
4 days ago
Milwaukee, Wisconsin, United States Biolife Plasma Services Full timeAbout BioLife Plasma ServicesWe are a leading plasma collection company dedicated to improving the lives of patients with rare diseases. Our team is passionate about delivering exceptional customer service and ensuring the highest quality plasma products.Job SummaryWe are seeking an experienced Operations Manager to join our team at our Greenfield, Wisconsin...
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Customer Service Operations Manager
6 days ago
Milwaukee, Wisconsin, United States Douglas Dynamics Full timeAbout This RoleWe are seeking a highly skilled and experienced Customer Support Team Lead to join our team at Douglas Dynamics. As a key member of our customer support team, you will be responsible for leading and managing a team of customer support representatives to provide exceptional service to our customers.Key ResponsibilitiesLead and manage a team of...
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Service Operations Specialist
2 weeks ago
Milwaukee, Wisconsin, United States Luminator Technology Group Full timeService Operations SpecialistDepartment: OperationsJob Status: Full-timeFLSA Status: ExemptReports To: Field Service Site LeadGrade/Level: HourlyTravel Requirements: Up to 10%Work Schedule: Monday to FridaySupervisory Responsibilities: NonePOSITION OVERVIEWThe Service Operations Specialist is a proactive individual dedicated to delivering exceptional...
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Service Operations Specialist
2 weeks ago
Milwaukee, Wisconsin, United States Clearwing Full timeJob OverviewAs a key member of our team, the Service Operations Specialist plays a vital role in overseeing daily service functions, ensuring the effective management of service inquiries and customer interactions.Company ProfileClearwing Systems Integration, a division of the Clearwing Group, is dedicated to delivering top-notch audio, video, lighting, and...
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Service Operations Technician
2 weeks ago
Milwaukee, Wisconsin, United States Xerox Full timeService Operations Technician - OregonOverviewXerox Holdings Corporation has been at the forefront of workplace innovation for over a century. We leverage our expertise in office and production print technology to offer a diverse range of software and services that enhance workforce efficiency.LocationWe are seeking dedicated professionals to join our...
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Retail Operations Clerk
6 days ago
Milwaukee, Wisconsin, United States Veterans Canteen Service Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Vending Supply Clerk to join our team at the Veterans Canteen Service. As a key member of our retail operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our cafes and retail markets.Key ResponsibilitiesProvide excellent...
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Culinary Service Specialist
2 weeks ago
Milwaukee, Wisconsin, United States Providence Service Full timePosition OverviewCulinary Service Specialist at Providence Milwaukie Hospital (On-Call, Day Schedule).As a vital member of our Food Service team, you will be responsible for delivering exceptional customer service to patients, family members, volunteers, physicians, and staff. Adherence to our Service Excellence Standards of Behavior is essential at all...
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Parking Operations Manager
6 days ago
Milwaukee, Wisconsin, United States J|D Operational Services Full timeJob DescriptionJob Summary:We are seeking a highly skilled and experienced Parking Operations Manager to join our team at J|D Operational Services. The successful candidate will be responsible for managing all aspects of parking operations, including supervising staff, managing budgets, and ensuring exceptional customer service.Key...
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Restaurant Operations Manager
6 days ago
Milwaukee, Wisconsin, United States Roaring Fork Restaurant Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Roaring Fork Restaurant Group. As an Assistant General Manager, you will play a key role in the success of our restaurant operations, ensuring that our guests receive an exceptional dining experience.Key ResponsibilitiesTraining and Development:...
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Operations Manager
1 week ago
Milwaukee, Wisconsin, United States Domino's Franchise Full timeJob OverviewPOSITION SUMMARYAre you a natural leader with a knack for managing teams effectively? If so, we have an exciting opportunity for you at Domino's Franchise. We are seeking an Operations Manager who possesses strong analytical skills, excellent judgment, and the ability to juggle multiple tasks seamlessly.Join a vibrant and adaptable organization...
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Food Service Operations Supervisor
2 weeks ago
Milwaukee, Wisconsin, United States Compass Group Poland Sp. z o.o. Full timePosition Title: Food Service Operations SupervisorSalary Range: [[$55,000]] to [[$60,000]]Overview: At Compass Group Poland Sp. z o.o., we are committed to fostering a diverse and inclusive environment that drives our success. Join us in creating memorable experiences through exceptional food and service.Role Summary: As a Food Service Operations Supervisor,...
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Restaurant Operations Manager
4 days ago
Milwaukee, Wisconsin, United States Compass Group Careers Full timeJob SummaryAs a Restaurant Operations Manager at Compass Group Careers, you will be responsible for overseeing the daily operations of our restaurant, ensuring high-quality food and beverages are served to our guests. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Key...
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Airport Operations Manager
2 days ago
Milwaukee, Wisconsin, United States Hertz Full timeJob Summary:The Airport Operations Manager is responsible for directing the process and activities of frontline employees, including customer service representatives, operations coordinators, and other non-exempt staff. This role requires strong leadership and communication skills to ensure maximum performance and customer satisfaction.Key...
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Restaurant Operations Manager
3 days ago
Milwaukee, Wisconsin, United States Domino's Pizza LLC Full timeAbout the JobWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Domino's Pizza LLC. As a Restaurant Operations Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our store runs efficiently.Key...
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Restaurant Operations Manager
6 days ago
Milwaukee, Wisconsin, United States Qdoba - Roaring Fork Full timeAbout the RoleWe are seeking an experienced and driven Restaurant Operations Manager to oversee the operation of several Qdoba Mexican Eats locations. As a key member of our team, you will be responsible for ensuring the success of our restaurants by managing day-to-day operations, leading a team of restaurant managers, and driving sales growth.Key...