Human Resources Operations Associate

4 weeks ago

New York, New York, United States Teachers College Columbia University Full time
Job Summary

The Office of Human Resources at Teachers College, Columbia University, seeks a highly skilled Human Resources Operations Associate to provide exceptional service to students, faculty, staff, vendors, and prospective employees.

Key Responsibilities
  • Support the Chief HR Officer (CHRO) and HR functions, contributing to core components of the employee life cycle - onboarding, employee events, and HR operations and administration.
  • Provide support for employee inquiries related to HR processes and procedures, troubleshoot issues, and make appropriate referrals.
  • Triage incoming requests and monitor/track to ensure timely closure.
  • Manage the onboarding process, including auditing daily onboarding reports and collecting and e-verifying I-9 forms to ensure compliance with federal guidelines.
  • Monitor and track employment authorization and E-Verify processes, ensuring timely updates and resolutions of issues.
  • Manage employment verifications and reference requests, ensuring all requests are handled efficiently and accurately, maintaining confidentiality and compliance with College policies.
Special Projects
  • Assist with standardizing, documenting, and implementing human resources processes.
  • Contribute to the promotion, execution, and success of HR programs, projects, and initiatives.
  • Collaborate with team members to develop strategies that enhance HR visibility and employee engagement.
  • Organize logistics, manage timelines, create promotional / marketing materials, and coordinate communication efforts across multiple platforms to reach target audiences.
  • Conduct research and benchmark external best practices to support the effective implementation of HR initiatives.
Operational Support
  • Serve as the primary point of contact for managing and maintaining the HR website/employee portal, ensuring that all HR-related content is up-to-date and accessible to employees and the general public.
  • Assist with the maintenance of other HR technology and vendor resources, generate reports, and analyze data.
  • Support the budgeting process, monitor expenditures and invoices, and process budget-related tasks for college-wide accounts under the supervision of the HR Manager, Employee Experience, and Strategic Operations.

Requirements

  • Bachelor's degree or the equivalent in education, training, and experience.
  • At least one year of professional office experience, preferably in HR or a related field.
  • Knowledge of or ability to quickly learn the I-9 Employment Verification process and the Federal E-Verify System.
  • Strong computer skills, including proficiency in Microsoft Office and Google Suite, with the ability to learn HR-related software.

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