Human Resources Coordinator
4 weeks ago
We are seeking a highly organized and detail-oriented Human Resources Coordinator to join our team at Highgate Hotels. The successful candidate will provide administrative support to the Human Resources Department, ensuring the smooth operation of daily administrative functions.
Key Responsibilities- Support the employment process, including applicant screening, determining eligibility for employment, conducting reference checks, and verifying paperwork for accuracy.
- Assist with department outgoing correspondence and memorandums as needed.
- Maintain all logs (new hire, termination, transfers, department meetings, turnover reports) daily by period and prepare reports in a timely, accurate manner.
- Assist with all benefit administration, including group health insurance, vacation, sick, personal leave, jury duty pay, and retirement plan.
- Ensure all policies and procedures are followed and all completed forms are accurate and submitted in a timely manner.
- Assist with coordination of all other new hire pre-employment steps, including drug testing, reference checks, etc., to ensure compliance with all Company policies and procedures.
- Respond to all interviewed applicants via telephone or letter within the required time frame.
- Assist with completion of appropriate paperwork for new hires, terminations, payroll action forms, and employee status changes on a daily basis and in a timely, accurate manner.
- Associates or Bachelor's Degree in Human Resources or equivalent of at least 1-3 years work experience.
- At least one year Hotel or Human Resource related work experience.
- Long hours sometimes required.
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel-related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
- Must have basic PC knowledge, minimum typing speed of 35wpm, ability to write and communicate professionally, bi-lingual fluency a plus.
- Must be hospitality-oriented and possess the ability to work under pressure.
- Ability to work effectively under time constraints and deadlines.
- Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
- Able to set priorities, plan, organize, and delegate.
- Should possess the ability to complete multiple tasks simultaneously.
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