Customer Service Representative

4 weeks ago


Troy, Ohio, United States Fresh Encounter Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Fresh Encounter. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and meeting sales goals.

Key Responsibilities
  • Customer Service: Greet customers in a friendly and courteous manner, respond to customer inquiries, and resolve customer complaints in a professional and timely manner.
  • Store Maintenance: Maintain a clean and organized store environment, including restocking shelves, sweeping and mopping floors, and taking out the trash.
  • Sales: Meet or exceed sales goals by providing excellent customer service, making product recommendations, and promoting sales and promotions.
Requirements
  • Availability: Must be available to work a variety of shifts, including weekends and holidays.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Teamwork: Ability to work collaboratively as part of a team to achieve sales goals and maintain a positive store environment.


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