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Senior Technical Program Manager AWS Marketing Customer Experience
2 months ago
We are seeking a highly skilled Senior Technical Program Manager to join our AWS Marketing Customer Experience team. As a key member of our team, you will be responsible for owning the full program responsibilities for our business team's large and complex cross-functional technology initiatives.
Key Responsibilities- Convert business requirements into detailed technical specifications and coordinate the design, development, testing, and deployment of features across multiple technical teams.
- Create and track project milestones, risks, and dependencies, and describe, own, and prioritize all technical requirements associated with delivery.
- Operate the AWS Application Security review process for all qualified service launches to ensure security is top of mind.
- Drive the end-to-end workflow management for external team requests through our Intake & Prioritization process.
- Facilitate discussions between requestors, development teams, and product managers to simplify and distill complex business needs into actionable product and development requirements.
- Drive simplification and efficiency in existing engineering architecture designs, especially those related to customer interfaces and system dependencies.
- Provide regular business updates and demonstrate understanding of risks to unblock innovation and improve speed of delivery.
We are dedicated to raising the bar of customer experience through accelerated delivery of consistent, responsive, convenient, and personalized human-centric design and expression.
We serve as the trusted voice of the AWS customer and operate with a commitment to understand customer needs and empower seamless interactions, driving trust, delight, and cohesion across all channels.
About Amazon Web ServicesAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
What We Offer- A competitive salary range of $133,900/year to $231,400/year, depending on location and experience.
- A total compensation package that includes equity, sign-on payments, and other forms of compensation.
- A full range of medical, financial, and other benefits.
We value work-life harmony and offer flexible work hours and arrangements. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
