Outside Connectivity Sales Manager

3 days ago

Richmond, California, United States Frontier Communications Full time
Job Title: Outside Connectivity Sales Manager

At Frontier Communications, we're transforming our business to break new ground and take the digital revolution across the nation. We're growing our team, and we're looking for a dynamic leader to join us in exploring and opening new frontiers.

Job Summary:

We're seeking a seasoned sales leader to oversee the execution of a geographically dispersed outside sales team. As an Outside Connectivity Sales Manager, you will play a crucial role in field supervision, development, and overall execution of sales activities. You will lead from the front and act as a force multiplier for your team by removing obstacles, motivating, performance managing, and providing support at an individual level.

Key Responsibilities:
  • Responsible for achieving and maintaining the budgeted headcount, in addition to surpassing sales targets
  • Engage in the recruitment, interviewing, hiring, and training of front-line outside sales agents
  • Establish clear expectations and ensure employees are held accountable when those expectations are not met, maintaining a consistent and fair approach
  • Maintain familiarity with the reporting and analytics necessary to drive and support business decisions
  • Foster collaboration with other departments and support teams to attain goals and objectives
  • Allocate work, with approximately 60% involving fieldwork and 40% office work
  • Provide coaching and drive adherence to Frontier's Consumer Sales Methodology
  • Communicate territory/leads assignments to Residential Connectivity Sales Specialists on a regular basis
  • Address employee relation issues, including conducting performance appraisals, offering coaching, and providing training as needed
  • Complete administrative tasks associated with all sales activities and ensure that your team does the same
  • Possess a comprehensive understanding of Frontier's product offerings and value proposition in serviceable markets
  • Maintain a current, in-depth awareness of the marketplace, including competition, and cultivate positive and professional relationships with customers, business partners, and colleagues
What We Offer:
  • Salary Range: $61,000 - $155,000
  • 20 PTO (Paid Time Off) days + 10 paid holidays per year
  • Day one medical, dental, vision, and prescription drug plan
  • 401k match of 50% on 6% of eligible compensation
  • Same-sex spouse and domestic partner benefits coverage
  • 10 weeks of paid parental leave, 3 weeks of paid caregiver leave, and up to $10k in adoption program assistance
Requirements:
  • Ability to motivate, lead, & drive a sales team to success
  • Proficiency in the English language, encompassing reading, writing, & speaking
  • Exceptional interpersonal & professional communication skills and organizational aptitude
  • Proficiency in Excel & Microsoft PowerPoint; able to learn the use of new technology stack tools with ease
  • Ability to accommodate non-traditional work hours, including evenings and weekends
  • Capability to travel to assigned territories and company facilities, even in adverse weather conditions, using a dependable personal vehicle
  • Capability to work outdoors for extended durations regardless of the season or inclement weather
  • Possession of a valid driver's license, maintaining a satisfactory driving record according to Company standards, and having auto insurance
  • Proficiency in completing documentation with precision
  • Knowledge of cable or telecommunications services
Education & Work Experience:
  • Bachelor's Degree in business or marketing, or 3+ years equivalent work experience in sales
Preferred Skills/Abilities and Knowledge:
  • Knowledge of Direct Sales / Door-to-Door sales practices
  • Prior leadership/supervisory experience (preferably in sales)
  • Experience with consumer education of products and services

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