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Sales Associate

2 months ago

Richmond, California, United States Hibbett Retail, Inc. Full time
Job Summary

The Sales Associate is a key member of our retail team, responsible for providing exceptional customer service and promoting our products to drive sales and growth. As a Sales Associate, you will be the face of Hibbett Retail, Inc. and play a critical role in creating a unique and memorable customer experience.

Key Responsibilities
  • Customer Service: Provide outstanding customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products, including features, benefits, and pricing.
  • Sales and Merchandising: Promote and sell our products, including services and merchandise, to drive sales and meet sales targets.
  • Store Operations: Assist with daily store operations, including completing work lists, maintaining store appearance, and ensuring accurate inventory levels.
  • Team Collaboration: Work collaboratively with store management and colleagues to achieve sales goals, resolve customer issues, and maintain a positive store environment.
Requirements
  • Customer Service Experience: 0-2 years of customer service experience, preferably in a retail environment.
  • Communication Skills: Excellent interpersonal and communication skills, with the ability to work effectively with customers, colleagues, and management.
  • Teamwork: Ability to work collaboratively as part of a team, with a focus on providing exceptional customer service and driving sales growth.
  • Attention to Detail: Strong attention to detail, with the ability to handle multiple tasks simultaneously and maintain accurate records.