Retail Sales Leader

2 weeks ago

Richmond, California, United States Mattress Firm Full time

Join Mattress Firm as a Senior Store Sales Leader and embark on a fulfilling career journey.

Are you passionate about guiding a team and excelling in a retail sales atmosphere? Do you find joy in assisting customers achieve restful sleep? If so, consider taking your career to new heights with the Mattress Firm Senior Store Sales Leader position.

This role is commission-based and offers the resources necessary for your success at Mattress Firm. Bilingual candidates, particularly those fluent in Spanish, are preferred.

Key Benefits:

  • Exceptional career advancement opportunities through comprehensive training and development programs.
  • Medical, dental, prescription, and vision insurance.
  • Cell phone products and services.
  • Personal travel opportunities.
  • Competitive mortgage loan rates.

The Senior Store Sales Leader is responsible for embodying the Mattress Firm vision, driving company initiatives, and achieving sales performance targets by ensuring team accountability in executing in-store merchandising across multiple locations.

Responsibilities Include:

  • Leading sales initiatives and driving key performance indicators across multiple store locations.
  • Training and mentoring store staff in sales techniques, product knowledge, and operational procedures, while providing constructive feedback, conducting annual performance reviews, and creating Individual Development Plans.
  • Maintaining professional communication with field employees to address immediate concerns and inquiries.
  • Assisting in the staffing process, including interviewing and hiring qualified candidates for multiple stores.
  • Continuously enhancing skills and product knowledge through assigned training and company-led activities.
  • Managing workforce activities, including store staffing schedules and reconciling employee hours, with support from the Operations team.
  • Achieving or surpassing financial targets for individual stores through effective execution and superior customer service.
  • Ensuring compliance with product merchandising, marketing, and point-of-purchase standards.
  • Upholding company policies, including appearance and functionality standards, as well as state regulations.
  • Collaborating with marketing to develop and implement a social media strategy that enhances brand awareness and boosts sales.

With over 2,400 locations nationwide and a dedicated team of more than 6,000 Sleep Experts, Mattress Firm has transformed the sleep experience for millions.

At Mattress Firm, we take pride in our mission to help individuals sleep well to live well, and we are committed to investing in every new sales associate to uphold this promise.

Our award-winning talent development programs feature an educational path designed to enhance the learning proficiency of all new sales associates in specialty retail.

In addition to training, all new sales associates are eligible for a performance-based bonus after completing six months of employment.

Mattress Firm is an equal opportunity employer, dedicated to fostering a non-discriminatory work environment. We do not discriminate against any applicant or employee based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.

We are committed to cultivating a dynamic workplace that values diversity, inclusion, respect, integrity, customer focus, and innovation.

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