Customer Service Representative

6 days ago


Newton Center, Massachusetts, United States VPNE Parking Solutions Full time
About VPNE Parking Solutions

We are a family-owned, rapidly growing company that provides parking and transportation services to prestigious healthcare institutions, commercial property owners, and financial institutions. Our company values growth from within and instills our family values in an ever-expanding business.

Job Summary

We are seeking a dedicated professional to join our team as a Lot Attendant. As a Lot Attendant, you will be responsible for providing exceptional customer service and ensuring the safety and efficiency of our parking operations.

Responsibilities
  • Ensure the safety of yourself and others at all times
  • Operate vehicles in a safe and efficient manner to minimize the potential for accidents
  • Keep track of keys and vehicles throughout the garage
  • Provide exceptional customer service and create a positive experience for our guests
  • Maintain a clean and organized workspace
  • Be enthusiastic and create a positive environment for customers and teammates
  • Use professional communication and adhere to company-approved language choices
  • Facilitate a smooth transition at the end of each shift
  • Adhere to company attendance policies
Requirements
  • Friendly and outgoing personality
  • Able to smile and provide excellent customer service
  • Possess an upbeat personality, willingness to go the extra mile, and a strong work ethic
  • Maintain uniform standards while on the job
  • Ability to run and move quickly
  • Ability to organize cars efficiently
  • Ability to stand for long periods of time
  • Ability to safely operate vehicles and pass a driving test
  • Ability to lift a minimum of 50 pounds
  • Be at least 18 years of age
  • Possess a valid driver's license in the state of residency
  • Be able to pass a criminal background check and RMV check
  • Ability to create relationships with customers
  • Be organized and detail-oriented
Benefits
  • Paid weekly
  • Medical, dental, and vision insurance
  • 401K with company match
  • Discount programs
  • Short-term disability insurance
  • Accident insurance
  • Life insurance


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