Veterinary Client Service Representative

3 days ago


Newton Highlands, Massachusetts, United States VCA Animal Hospitals Full time
About the Role

VCA Rotherwood Animal Hospital is seeking a dedicated and compassionate Veterinary Client Service Representative to join our team. As a key member of our hospital staff, you will play a vital role in delivering exceptional client care and ensuring a positive experience for our patients and their owners.

Key Responsibilities
  • Client Communication: Manage incoming clients and phone calls, providing education on our services and offers.
  • Appointment Scheduling: Efficiently schedule appointments, manage medical information, and follow up with clients.
  • Client Services: Process accurate client payments, maintain security, and manage electronic medical records.
  • Team Collaboration: Contribute to the smooth flow of the hospital, working closely with our veterinary team to deliver high-quality care.
What We Offer
  • Competitive Compensation: A competitive wage range of $19-$23, dependent on skills and experience.
  • Benefits Package: Comprehensive benefits, including medical, dental, vision, and paid vacation/sick days, 401(k) with employer matching, and more.
  • Professional Development: Opportunities for leadership, education, and career growth within our organization.
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional client care.



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