Patient Scheduling Coordinator

1 day ago


Madison, Wisconsin, United States UW Health Full time

Work Schedule:

As a Patient Scheduling Representative at UW Health, you will work 90% FTE, 36 hours per week, with shifts scheduled Monday - Friday 8:30 am - 5:00 pm and one day off every other week. Hours may vary based on the needs of the clinic.

Pay:

Starting pay is $18.40 per hour, with consideration given to relevant work experience when determining the starting base pay.

Be part of something remarkable:

Join the #1 hospital in Wisconsin and be part of a team dedicated to delivering exceptional patient care.

We are seeking a Patient Scheduling Representative to:

  • Schedule appointments via phone, in-person, or electronic correspondence.
  • Take incoming phone calls from patients and their families to assist with appointment scheduling needs.
  • Make outgoing phone calls to patients to schedule appointments.
  • Coordinate with clinic staff to ensure timely and appropriate care for patients.

Education:

Minimum - High school diploma or equivalent.

Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or a related field.

Work Experience:

Minimum - Six months of previous experience in an office or customer service environment.

Preferred - Previous experience working in healthcare, scheduling patients, or answering phones and greeting clients in person.

Our Commitment to Diversity, Equity, and Inclusion:

UW Health is committed to being a diverse, equitable, inclusive, and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. We encourage applications from Black, Indigenous, and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members, and veterans.

UW Health Clinics:

Our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With over 80 primary and specialty care clinics located throughout Dane County and surrounding areas, we are proud to impact the communities we serve.



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