Patient Scheduling Coordinator

11 hours ago


Madison, Wisconsin, United States UW Health Full time
Job Title: Patient Scheduling Coordinator

UW Health is seeking a highly skilled Patient Scheduling Coordinator to join our team. This role is responsible for scheduling complex appointments, evaluating scheduling policies and procedures, and providing exceptional customer service to patients and their families.

Key Responsibilities:
  • Schedule complex appointments that require coordination of multiple resources for surgical and non-surgical procedures.
  • Evaluate and improve scheduling policies and procedures to ensure efficient and effective scheduling practices.
  • Provide exceptional customer service to patients and their families through timely and accurate scheduling of appointments.
  • Act as a liaison with leadership to determine scheduling resource needs and provide recommendations for improvement.
Requirements:
  • Minimum - High school diploma or equivalent.
  • Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or related field.
  • Minimum - One year of previous experience in an office or customer service environment.
  • Preferred - One year or more of electronic medical scheduling experience.
Our Commitment to Diversity, Equity, and Inclusion:

UW Health is committed to being a diverse, equitable, inclusive, and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. We strongly encourage applications from Black, Indigenous, and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members, and veterans.

About UW Health:

UW Health is a comprehensive healthcare system that provides a wide range of medical services to patients of all ages. Our team of dedicated healthcare professionals is committed to delivering exceptional patient care and improving the health and well-being of our community.



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