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Scheduling Coordinator

2 months ago

Madison, Wisconsin, United States North Alabama Oral & Facial Surgery Full time

{"h2": "Scheduling Coordinator Role and Responsibilities", "p": "As a Scheduling Coordinator at North Alabama Oral & Facial Surgery, you will play a critical role in providing exceptional patient care and ensuring the smooth operation of our practice. Your primary responsibilities will include greeting patients, answering phones, scheduling appointments, collecting patient financial responsibility, and preparing patient charts. You will also be responsible for providing concierge-level customer service to patients, referring offices, and team members, as well as maintaining a neat and orderly reception area. Additionally, you will be expected to maintain professional relationships with referring offices and adhere to HIPAA guidelines for confidentiality.

", "ul": [{"li": "Provides exceptional patient care and ensures the smooth operation of the practice."}, {"li": "Greets patients and visitors immediately upon arrival with a friendly demeanor."}, {"li": "Answers the phone promptly with a smile."}, {"li": "Schedules appointments to optimize patient satisfaction, provider time, and effective use of exam and treatment rooms."}, {"li": "Prepares a daily schedule for each provider."}, {"li": "Prepares patient charts."}, {"li": "Manages patient flow to reduce patient wait time."}, {"li": "Assists patients as necessary."}, {"li": "Maintains reception area in a neat and orderly condition."}, {"li": "Maintains professional relationships with referring offices."}, {"li": "Maintains confidentiality of all information in accordance with HIPAA."}, {"li": "Performs other related duties as assigned."}], "h2": "Education and Experience", "ul": [{"li": "High school diploma or equivalent required."}, {"li": "One year of customer service experience required."}], "h2": "Skills and Abilities", "ul": [{"li": "Understanding of dental terminology."}, {"li": "Friendly, inviting, and professional personality and presence."}, {"li": "Basic office skills such as typing and filing."}, {"li": "Good organizational skills."}, {"li": "Attention to detail."}], "p": "At North Alabama Oral & Facial Surgery, we offer a competitive compensation package, including medical, dental, and vision coverage, employee assistance program, uniforms/scrubs provided, and more. We are committed to providing a positive and supportive work environment that allows our team members to grow and thrive. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity."}