Sales and Service Director
4 weeks ago
Key Responsibilities:
- Implementing Sales and Service Experiences: Develop and implement sales and service experiences that meet Sephora's standards.
- Support and Coach Team: Support and coach team members in selling, service, and operations.
- Executing Client Service and Sales: Execute our client service model and sales strategies, driving customer engagement.
- Ensuring Compliance with Sephora Standards: Ensure compliance with store standards, maintaining a professional environment.
- Ensuring Client Loyalty and Engagement: Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success.
Sephora is an equal opportunity employer; and values a diverse and inclusive workplace. All persons will receive consideration for employment without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other legally protected status. Sephora is committed to providing reasonable accommodation in our recruiting processes to applicants with disabilities or other medical conditions.
Sephora will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
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