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Client Relations Specialist

2 months ago


Macon, Georgia, United States Georgia Auto Pawn Full time

Customer Support Representative

at Georgia Auto Pawn, Inc.

Role Overview:

The Customer Support Representative serves as the initial point of interaction for our clientele. This position requires a comprehensive understanding of our operations and corporate ethos, enabling representatives to offer tailored products and services that align with the unique financial requirements of each customer.

We are in search of motivated individuals who can manage multiple accounts while ensuring that every customer feels valued and prioritized.

Career Advancement:

Embark on your professional journey with a leading organization that provides exceptional training programs.

Experience a rapid path to career growth, as we have a strong internal promotion policy. Your potential is only limited by your current absence from our team.

Collaborate with a group of dedicated professionals committed to your success.

Compensation and Benefits:

Competitive salary with genuine opportunities for advancement.

+ Majority of health, dental, and vision insurance covered by the company.

+ 401k retirement plan.

+ Life and disability insurance options.

+ Two weeks of paid vacation, five paid holidays, and five PTO days.

+ Standard 40-hour work week from Monday to Saturday.

+ Sundays off.

Desired Skills and Experience:

1+ years of experience in customer service, sales, or collections.

A collaborative mindset fostered through team sports.

Some college education or military background.

A strong passion for customer service excellence.

A drive for success.

Basic mathematical skills and a willingness to learn.

A friendly and approachable phone demeanor.

The ability to engage with strangers in a warm and inviting manner.

Minimum Education and Qualifications:

High School Diploma or equivalent.

Availability to work 40 hours weekly, including Saturdays.

Successful completion of pre-employment assessments.

Reliable personal transportation and a valid driver's license.

The statements above are intended to outline the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties, and skills required.