Customer Relations Specialist

4 weeks ago


Macon, Georgia, United States Orkin Full time

Overview:

We are seeking a highly skilled Customer Relations Specialist to join our team at Orkin. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Responsibilities:

  • Field incoming requests, schedule service visits, and maintain efficient routes to reduce drive time for Orkin Pros.
  • Lead with empathy and a service mindset, ensuring every customer has an experience that is the best in pests.
  • Coordinate service, resolve issues, and support overall satisfaction to help your branch maintain and grow customers.

Requirements:

  • Previous experience in Customer Service or Sales preferred.
  • High School Diploma or equivalent required.
  • Ability to pass a drug screen and background check is required.

What We Offer:

  • Competitive earnings.
  • Comprehensive benefits package including medical, dental, vision, maternity, and life insurance.
  • 401(k) plan with company match, employee stock purchase plan.

About Orkin:

Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers.



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