Customer Relations Specialist
4 weeks ago
Overview:
We are seeking a highly skilled Customer Relations Specialist to join our team at Orkin. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.
Responsibilities:
- Field incoming requests, schedule service visits, and maintain efficient routes to reduce drive time for Orkin Pros.
- Lead with empathy and a service mindset, ensuring every customer has an experience that is the best in pests.
- Coordinate service, resolve issues, and support overall satisfaction to help your branch maintain and grow customers.
Requirements:
- Previous experience in Customer Service or Sales preferred.
- High School Diploma or equivalent required.
- Ability to pass a drug screen and background check is required.
What We Offer:
- Competitive earnings.
- Comprehensive benefits package including medical, dental, vision, maternity, and life insurance.
- 401(k) plan with company match, employee stock purchase plan.
About Orkin:
Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers.
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