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Claims Resolution Specialist
2 months ago
Key Responsibilities:
- Assess denial reasons to ensure they are accurate and properly documented.
- Facilitate clinical consultations or refer accounts as needed.
- Prepare appeals based on the rationale for disputes and specific contract terms related to the payer.
- Adhere to specific payer protocols for the submission of appeals.
- Advance unresolved appeal efforts to higher levels for resolution.
- Analyze denial reasons on Explanation of Benefits (EOBs) to identify patterns.
- Input denied claims into the tracking database.
- Engage in payer projects as assigned.
- Recognize trends in denials and variances.
- Achieve a Quality Assurance score of 9.5, focusing on both timeliness and accuracy.
- Comprehend industry trends.
- Possess knowledge of commercial payers and the appeal follow-up process.
- Meet performance metrics of processing 30 claims daily, including reviewing documentation to assess claim status.
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