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Senior Technical Claims Specialist
2 months ago
We are seeking a highly skilled Senior Technical Claims Specialist to join our team. As a key member of our claims team, you will be responsible for adjudicating complex general liability bodily injury claims for our customers.
Key Responsibilities:- Adjudicate highly complex claims with limited oversight, utilizing broad management direction and technical expertise.
- Conduct thorough investigations, gathering and analyzing information to find solutions to complex issues.
- Report on claims trends and developments to senior management and underwriters.
- Manage claims in litigation, ensuring timely and cost-effective resolution.
- Set accurate claim reserves, considering policy wordings and their impact on the claims reserving process.
- Identify and coordinate expertise resources to assist in case resolution.
- Prepare reports for file documentation and negotiate complex settlement packages.
- Bachelor's degree and/or multiple industry designations required.
- Minimum 7 years' experience adjudicating general liability claims with exposure of $100,000 or more.
- Good business acumen and ability to exercise discretion and independent judgment.
- Excellent communication and relationship-building skills.
- Ability to work in a fast-paced environment and prioritize workload effectively.
- Strong claim negotiation and analytical skills.
- Knowledge of claims reserving techniques and ability to assess claim reserves.
- Strong customer focus and ability to articulate financial value of work.
- Intellectual curiosity and ability to consider all options.
- Proficient in MS Office Suite and other business-related software.
- Polished and professional written and verbal communication skills.
- Ability to read and write English fluently.
- Desire for continued professional development through continuing education and self-development opportunities.
- Licensed Claims Examiner (based on state) or ability to quickly obtain a license in each jurisdiction requiring a license to adjudicate first-party claims within 120 days.
Argo Group is a leader in specialty insurance with a vibrant culture built on respect, equality, wellness, and opportunity. We're an innovative organization that's small enough to be agile and big enough to make a difference in our industry.
We foster an inclusive culture that embraces diversity and design thinking, relies on innovation and agility, promotes collaborative service delivery, frequent, integrated communication, and authentic recognition of excellence.
We are committed to developing our employees professionally and personally, offering a comprehensive Total Rewards package that includes competitive compensation, merit-driven profit sharing, flexible workplace policies, comprehensive health, wellness, and financial planning options, and opportunities for career mobility and continuing education.
