College Work Study Program Assistant

4 weeks ago

Memphis, Tennessee, United States The Tennessee Board of Regents Full time
Job Summary

To support the Office of the Maxine A. Smith Center by helping create a welcoming student experience, supporting student program offerings and activities, and fostering spaces for student involvement at Southwest Tennessee Community College.

Key Responsibilities
  • Report to the Leadership Team of the Maxine A. Smith Center.
  • Create student photo IDs, manage and order photo ID supplies, and troubleshoot photo ID technology as needed.
  • Assist staff with day-to-day operations of the center, including answering the phone and greeting walk-in inquiries, monitoring computer labs, and assisting staff before, during, and after center events.
  • Greet and direct students both in person and over the phone, answer questions, and forward messages as necessary.
  • Maintain an organized and welcoming environment for students inside the Maxine A. Smith Center.
  • Assist with various special projects and reports, including supporting other offices and campus-wide events.
Requirements
  • Must be a registered student of Southwest Tennessee Community College.
  • Only students who are approved for Federal Work Study are qualified for this position.
  • Effective communication skills and computer skills.
  • Ability to work a minimum of 10 hours and a maximum of 20 hours per week.
  • Availability to work some evenings and weekends, particularly at the beginning of academic terms and at other times to support student enrollment and department events.
Preferred Qualifications
  • Experience in an higher education office environment.
  • Computer literate with proficiency in Microsoft Office applications.
  • Ability to work independently and follow instructions in a highly collaborative team setting.
  • Strong organizational skills.
Knowledge, Skills, and Abilities
  • Excellent oral and written communication skills with the ability to effectively engage with an ever-growing community.
  • Proficient in Microsoft Office applications.
  • Skilled in maintaining and managing records and data efficiently.
  • Ability to operate office technology, including computers, scanners, printers, and copiers.
  • Willingness to work evenings and weekends as necessary to support student enrollment and department events.

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