College Work Study Program Assistant
1 week ago
We are seeking a tech-savvy and customer-oriented student to support our IT Services team as a Student Worker. In this role, you will assist students, staff, and faculty at the Help Desk, while gaining valuable experience in troubleshooting and customer service. Prior experience with MS Word, PowerPoint, Excel, Remote Support, and Outlook is required.
- Answer phone calls from students, staff, and faculty, log the call, and follow up to ensure the issue was resolved.
- Assist with common technology issues, such as password resets and software troubleshooting.
- Manage printers in the library, including maintenance and restocking paper and toner.
- Perform light cleaning and ensure a tidy work environment.
- Maintain dependability and punctuality for successful job performance.
Minimum Qualifications:
- Must be a registered student of Southwest Tennessee Community College.
- Only students who are approved for Federal Work Study are qualified for this position.
- Availability to work 10-20 hours per week, with a flexible schedule based on the needs of the IT Services department.
Knowledge, Skills, and Abilities:
- Knowledge of MS Word, PowerPoint, and Excel.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
- Resume
- Cover letter
- Unofficial Transcripts
A summary of our benefits can be found below:
https://www.southwest.tn.edu/hr/benefits-overview.php
Incomplete applications will not be considered.
Southwest Tennessee Community College is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.
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