Production Support Specialist
1 week ago
We are seeking a highly skilled Production Support Engineer to join our team at Selby Jennings. As a key member of our infrastructure team, you will be responsible for providing critical support and ownership of our production applications.
Key Responsibilities- End-to-end ownership of the production environment, ensuring stability, resilience, and timely delivery of new features and functionality.
- Infrastructure management, incident response, and problem management to ensure seamless application performance.
- Release planning and deployment, including support for cloud-based pipelines, applications, and infrastructure.
- Capacity Planning and Business Continuity Planning (BCP) Testing to ensure business continuity.
- Building strong relationships with development teams and end-users/clients to foster a collaborative environment.
- Driving the DevOps and automation culture to improve efficiency and reduce downtime.
- Proactively identifying problems and proposing solutions to improve application performance and user experience.
- Focusing on client service and delivery to meet the needs of our business stakeholders.
- 7+ years' experience supporting an enterprise environment, with a background in Computer Science, Electrical Engineering, or equivalent field.
- Excellent communication skills and a strong sense of urgency and ownership.
- Experience supporting business-facing and financial applications, with strong scripting skills in Python (preferred), PowerShell, Perl, or equivalent.
- Excellent SQL skills, with the ability to run and understand complex queries.
- Ability to support both Windows and Unix/Linux environments.
- Exposure to CI/CD, AWS, Kafka, and Data lakes.
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Brewing Production Support Specialist
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Automotive Product Support Specialist
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IT Support Specialist
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IT Support Specialist
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IT Support Specialist
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Product Support Technician
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Client Support Specialist
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Mammography Imaging Specialist
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